Last updated:Today at 13:18
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 06:51
Train companies affected:National Rail
Upper Halliford (UPH)
Upper Halliford station, Upper Halliford Road, Sunbury-on-Thames, Surrey, TW16 7HB
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:10 - 10:00
- Opening Hours,Saturday: Unavailable
- Opening Hours,Sunday: Unavailable
Location
A Ticket Vending Machine with a video help link is located near the station entrance.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- No
Use Oyster Pay as you go here
No
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Upper Halliford ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Information Available
- Yes - from help point
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:10 - 10:00
- Information Services Opening Times,Saturday: Unavailable
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
Unavailable
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:30 - 19:00
- Lost Property,Saturday to Sunday: Unavailable
- Lost Property,Public Holidays: Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Upper Halliford.
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B3 Station - Short ramp to Platform 2 (for trains towards Shepperton). Footbridge with steps to Platform 1.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
N/A
Waiting rooms
Unavailable
Seating area
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
Help points are available on all platforms
Helpline
- Helpline,Monday to Friday: Available
- Helpline,Saturday: Available
- Helpline,Sunday: Available
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
N/A
Accessible Toilets
Unavailable
N/A
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
4 spaces
Type of Storage
Racks
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Nursery Road bus stops by Peregrine Road
Information to plan your onward journey is available in a printable format here
