Upminster (UPM)
Managed by c2c
Station facilities
-
Station seating facilities
Station seating facilities Platform 1
-
Trolleys
-
Refreshments
Note Refreshment Kiosk on Platform 1
-
ATM machine
ATM machine Outside the main booking hall, adjacent to WH Smith
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops Doddle and WH Smith
Upminster
Getting to and from the station
Bicycle parking
Compound,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Entrance to station car park
- Storage spaces
- 84
-
To apply for a space in the secure compound building, please enquire at the ticket office
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Address
- RM14 2TD
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 498 with 9 accessible spaces available
-
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Free of charge
- No
- Daily rate
- £7.90
- Off peak rate
- £2.40
- Saturday rate
- £2.40
- Sunday rate
- £2.40
- Weekly rate
- £32.00
- Monthly rate
- £123.00
- 3 Monthly rate
- £358.00
- Annual rate
- £1192.00
-
Premier Reserved Parking (Annual): £1,566.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Located outside main entrance on Station Road
- Impaired mobility set down / pick up points available
- Yes
-
Outside main entrance on Station Road
- Metro
-
District Line from Platforms 3, 4 & 5
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 22:00
Saturday 06:15 - 22:00
Sunday 06:45 - 22:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c London Overground London Underground
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
- Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:15 - 22:00
Saturday 06:15 - 22:00
Sunday 06:45 - 22:00
Information point also located on Platform 1
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday - Sunday - Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stop in Station Approach adjacent to platform 1
Facilities
- ATM Machine
- Yes
-
Outside the main booking hall, adjacent to WH Smith
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Refreshment Kiosk on Platform 1
- Shops
- Yes
- Type of shops available
-
Doddle and WH Smith
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
-
Platform 1
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:00 - 21:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Lifts are available from street level to platforms 1, 2/3 & 4/5
Step free access is not available to/from platform 6 (trains towards Romford).
Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.
- Wheelchairs available
- No
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