Upminster (UPM)
Managed by c2c
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Refreshment Kiosk on Platform 1
-
ATM machine
ATM machine Outside the main booking hall, adjacent to WH Smith
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops Doddle and WH Smith
Upminster
Getting to and from the station
Bicycle parking
Compound,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Entrance to station car park
- Storage spaces
- 84
-
To apply for a space in the secure compound building, please enquire at the ticket office
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Address
- RM14 2TD
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Note
-
Premier Reserved Parking (Annual): £1,954.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 498 with 9 accessible spaces available
-
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Free of charge
- No
- Daily rate
- £10.30
- Off peak rate
- £4.20
- Saturday rate
- £4.10
- Sunday rate
- £4.10
- Hourly rate
- £1.00
- Weekly rate
- £40.00
- Monthly rate
- £154.00
- 3 Monthly rate
- £446.00
- Annual rate
- £1487.00
-
Premier Reserved Parking (Annual): £1,566.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Located outside main entrance on Station Road
- Impaired mobility set down / pick up points available
- Yes
-
Outside main entrance on Station Road
- Metro
-
District Line from Platforms 3, 4 & 5
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 22:00
Saturday 06:15 - 22:00
Sunday 06:45 - 22:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c London Overground London Underground
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
- Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:15 - 22:00
Saturday 06:15 - 22:00
Sunday 06:45 - 22:00
Information point also located on Platform 1
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
- c2c Lost Property
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday - Sunday - Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stop E on the Station Approach adjacent to platform 1
Facilities
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:00 - 21:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Lifts are available from street level to platforms 1, 2/3 & 4/5
Step free access is not available to/from platform 6 (trains towards Romford).
Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.
- Wheelchairs available
- No
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