Last updated:Yesterday at 22:24
Train companies affected:Greater Anglia, Stansted Express
Last updated:Yesterday at 14:49
Train companies affected:National Rail
Last updated:Yesterday at 11:42
Train companies affected:National Rail
Wickham Market station, Station Road, Campsea Ashe, Suffolk, IP13 0PT
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There are no lifts at this station.
No
Yes
Yes
Yes
No
Yes
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Ipswich and Lowestoft) - between the former station building and the sheltered cycle parking area, fixed to a grey cabinet.
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to the single platform for trains towards both Ipswich and Lowestoft.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
No
Yes
Yes
Yes
Yes
Accessible toilet available in the Station House.
Facilities operated by Station House Campsea House.
Yes
Waiting room available in the Station House.
Facilities operated by Station House Campsea House.
Yes
Yes
Details of nearest taxis are shown on station information poster
No
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Ipswich and Lowestoft) - between the former station building and the sheltered cycle parking area, fixed to a grey cabinet.
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Accessible toilet in the Station House.
Facilities operated by Station House Campsea House.
Yes
Accessible toilet available in the Station House.
Facilities operated by Station House Campsea House.
Yes
Baby Change available in the Station House.
Facilities operated by Station House Campsea House.
Yes
Waiting room available in the Station House.
Facilities operated by Station House Campsea House.
Yes
Greater Anglia
48 spaces
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
No
No
Parking is free
Yes
Yes
WiFi available in the Station House.
Facilities operated by Station House Campsea House.
20 spaces
Stands
There are five cycle stands in the station car park, between the entrance to the car park and the two accessible car parking spaces. There is also a sheltered cycle parking area providing five cycle stands on Platform 1 (for trains towards both Ipswich and Lowestoft) beyond the former station building.
Yes
No
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the bus stops at the station entrance.
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