West Croydon (WCY)

Managed by London Overground 

 
West Croydon station
London Road
Croydon
Greater London
CR0 2TA
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee shop

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

    Shops News agent High street shops
 
 

West Croydon

Stations made easy

Route planning around the station including maps and platforms

Show [WCY] route

 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location

Platform 4

Storage spaces
12
Storage CCTV
Yes
Car Park
No
Taxi

Information on taxis from this station is available at www.traintaxi.co.uk

Impaired mobility set down / pick up points available
No
Metro

London Trams (formerly Tramlink) services to Elmers End, Beckenham Junction and New Addington via East Croydon

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 20:30
Saturday 06:15 - 20:30
Sunday 08:00 - 18:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for London Overground Southern 
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:15 - 01:06
Saturday 05:15 - 01:25
Sunday 06:30 - 00:40

Customer service staff are available from start until end of service, 7 days a week

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help points on platforms 3 and 4. Customer assistance office on platform 1.

Lost Property
Yes
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Bus Stop B5 in Station Road

Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Find WiFi Hotspots around West Croydon station
Refreshment facilities
Yes
Coffee shop
Shops
Yes
Type of shops available
News agent High street shops
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Customer service staff are available from start until end of service, 7 days a week
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step-free access via car park and side gate to platforms 1 and 3 (to London). Step-free access via separate entrance to platform 4 (to Sutton). Both side gates are kept locked but have help buttons to request use and are remotely operated.  Both are available from first to last train.

Wheelchairs available
No

Station Map

 
Station plan

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