Woodbridge (WDB)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note Café -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops Florist
Woodbridge
Getting to and from the station
Bicycle parking
Stands,Lockers- Storage sheltered
- No
- Storage location
- Near station entrance, and on platform 1
- Storage spaces
- 13
- Storage CCTV
- Yes
- Car Park
- Council Managed Car Park
- Operator
- Local Council
- Address
-
-
-
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 72 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
local bus services
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Note: ticket machine is card only (not cash)
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- Yes
-
Located on each platform.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Replacement transport stops at the entrance to the station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Outside the station
- Refreshment facilities
- Yes
- Café
- Shops
- Yes
- Type of shops available
-
Florist
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
- Staff help available opening times
-
A guard/conductor is on each train to help customers.
- Ramp for train access
- No
- Step free access note
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This station has step free access to both platforms HOWEVER, PLEASE NOTE. Independent step free access to both platforms but a stepped footbridge between platforms within the station. Access to the Lowestoft platform is from the carpark and step free access to the Ipswich bound platform is via the level crossing on an unmarked road off Quayside Road (passing the boat sales sheds on the left.) Distance from one platform to the other by road is approximately 200m or 4 minutes walk.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
- Wheelchairs available
- No
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