Woodbridge (WDB)

Managed by Greater Anglia 

 
Woodbridge station
Station Road
Woodbridge
Suffolk
IP12 4AU
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Café

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

    Note Outside the station

  • Tourist information office

  • Shops

    Shops

    Florist
 
 

Woodbridge

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 

Bicycle parking

Stands,Lockers
Storage sheltered
No
Storage location
Near station entrance, and on platform 1
Storage spaces
13
Storage CCTV
Yes
Car Park
Council Managed Car Park
Operator
Local Council
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
72  with 3 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
CCTV Coverage
No
Onward travel information

local bus services

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Note: ticket machine is card only (not cash)
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
Yes

Located on each platform.

Lost Property
Yes
Monday - Friday 09:00 - 17:00
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Replacement transport stops at the entrance to the station car park

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Outside the station
Refreshment facilities
Yes
Café
Shops
Yes
Type of shops available

Florist

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Ramp for train access
No
Step free access note

This station has step free access to both platforms HOWEVER, PLEASE NOTE. Independent step free access to both platforms but a stepped footbridge between platforms within the station. Access to the Lowestoft platform is from the carpark and step free access to the Ipswich bound platform is via the level crossing on an unmarked road off Quayside Road (passing the boat sales sheds on the left.) Distance from one platform to the other by road is approximately 200m or 4 minutes walk.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Wheelchairs available
No

Station Map

 
Station plan

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