Wigan North Western (WGN)
Managed by Avanti West Coast
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets The National key toilet is located in the subway; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Wigan North Western
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Behind the ticket office to the rear of the drop off area and Taxi rank
- Storage spaces
- 60
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Avanti West Coast
- Address
-
Wigan North Western Car Park
Wallgate
Wigan
Lancashire
WN1 1BJ - Note
-
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:15 - 23:50
Sunday 08:15 - 23:50
- Number of spaces
- 442 with 15 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £166.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 18:45
Saturday 05:15 - 18:45
Sunday 08:40 - 18:45
- Location
-
Ticket machines can be found in the booking hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday 05:45 - 18:45
Saturday 05:15 - 18:45
Sunday 08:40 - 18:45
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
-
Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
The Rail replacement bus pick up point can be found on the station car park.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Wigan North Western station
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The National key toilet is located in the subway; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets,Male toilets
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Throughout station opening hours waiting rooms are available
Accessibility and mobility access
- Helpline Contact
- 08000 158 123 (08000 158 124 Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:30 - 00:00
Saturday 05:30 - 00:00
Sunday 08:30 - 00:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step-free access to all platforms / the platform
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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