Last updated:Today at 09:01
Train companies affected:South Western Railway
Wigan North Western (WGN)
Wigan North Western station, Wallgate, Wigan, Lancashire, WN1 1BJ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:45 - 18:45
- Opening Hours Saturday: 05:15 - 18:45
- Opening Hours Sunday: 08:40 - 18:45
Location
Ticket machines can be found in the booking hall.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
No
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:45 - 18:45
- Information Services Opening Times Saturday: 05:15 - 18:45
- Information Services Opening Times Sunday: 08:40 - 18:45
Staff Help Available
- Staff Help Available Monday to Friday: 05:30 - 00:15
- Staff Help Available Saturday: 05:30 - 00:15
- Staff Help Available Sunday: 07:45 - 00:00
Customer Help Points
Yes
Customer Services Notes
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms / the platform
Ticket barriers and gates
No
Accessible ticket machines
No
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Throughout station opening hours waiting rooms are available
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
15 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:30 - 00:15
- Staff help available Saturday: 05:30 - 00:15
- Staff help available Sunday: 07:45 - 00:00
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The National key toilet is located in the subway; these toilets are operated by a radar key.
Accessible Toilets
Yes
Baby Changing
Yes
Female toilets,Male toilets
Waiting Rooms
Yes
Throughout station opening hours waiting rooms are available
Seating Area
Yes
Operator
Avanti West Coast
- Wigan North Western Car Park
- Wallgate
- Wigan
- WN1 1BJ
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Saturday: 05:15 - 00:15
- Car Parking Availability Sunday: 08:00 - 00:00
Spaces
442 spaces
Accessible spaces
15 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £166.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
Refreshment Facilities
Yes
Shops
Yes
Pay Phones
Yes
Bicycle Storage
Spaces
60 spaces
Type of Storage
Compounds, Stands & Racks
Location
Behind the ticket office to the rear of the drop off area and Taxi rank
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The Rail replacement bus pick up point can be found on the station car park.
Information to plan your onward journey is available in a printable format here
