West Hampstead (WHD)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops High street shops
West Hampstead
Getting to and from the station
- Car Park
No- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
contact taxi operator directly
- Impaired mobility set down / pick up points available
- No
- Metro
-
West Hampstead London Underground station (Jubilee line) is approximately 1 minutes' walk away.
West Hampstead Thameslink station (National Rail) is approximately 2 minutes' walk away
- Airport
-
West Hampstead Thameslink Station provides direct services to London Gatwick and London Luton airports.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:45 - 20:45
Saturday 07:15 - 14:15
Sunday 10:15 - 17:30
- Location
-
Next door to the new station entrance (in the old station building)
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for London Overground
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Information services - opening times
-
Customer service staff are available from start until end of service, 7 days a week
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop C in Broadhurst Gardens for eastbound services to Camden Road
Use Bus stop A in West End Lane for westbound services to Richmond
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Shops
- Yes
- Type of shops available
- High street shops
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- Yes
- Customer service staff are available from start until end of service, 7 days a week
- Staff help available opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- Yes
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