Last updated:Today at 09:47
Train companies affected:CrossCountry, LNER, Lumo, ScotRail, TransPennine Express
Last updated:Yesterday at 12:20
Train companies affected:National Rail
West Hampstead station, West End Lane, West Hampstead, London, NW6 2LJ
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The lifts are out of order on platform 2 at West Hampstead station.
This ticket office will be open at these revised hours until further notice due to the coronavirus pandemic.
Next door to the new station entrance (in the old station building)
Zone 2
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Customer service staff are available from start until end of service, 7 days a week
Customer service staff are available from start until end of service, 7 days a week
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This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
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There is a heated waiting room on the Westbound platform 1, and under cover seating on both platforms
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contact taxi operator directly
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Customer service staff are available from start until end of service, 7 days a week
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
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There is a heated waiting room on the Westbound platform 1, and under cover seating on both platforms
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High street shops
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0 spaces
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There are no cycle hire facilities at this station
Use Bus stop C in Broadhurst Gardens for eastbound services to Camden Road
Use Bus stop A in West End Lane for westbound services to Richmond
Information to plan your onward journey is available in a printable format here
West Hampstead London Underground station (Jubilee line) is approximately 1 minutes' walk away.
West Hampstead Thameslink station (National Rail) is approximately 2 minutes' walk away
West Hampstead Thameslink Station provides direct services to London Gatwick and London Luton airports.
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