West Hampstead Thameslink (WHP)

Managed by Thameslink 

 
West Hampstead Thameslink station
Iverson Road
West Hampstead
Greater London
NW6 2RB
 

Station facilities

  • Station seating facilities

    Station seating facilities 1 x platform 1 open 24 hours. Platform 2/3 & 4 - open shelters
  • Trolleys

  • Refreshments

    Note Coffee shop
  • ATM machine

    ATM machine ATM located in station entrance
  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops WHSmith store available in ticket hall
 
 

West Hampstead Thameslink

Stations made easy

Route planning around the station including maps and platforms

Show [WHP] route

 

Station Message: Alert!

The lifts between Platform 1 and the entrance / exit at West Hampstead Thameslink station are currently out of order.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
Top of stairs by Platform 1
Storage spaces
42
Storage CCTV
Yes
Car Park
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
NO
Accessible taxis
No
Impaired mobility set down / pick up points available
Yes
At the entrance on Iverson Road.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 19:30
Saturday 06:45 - 20:00
Sunday 07:40 - 17:15
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued
No
Smartcards validators
Yes
Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Thameslink 
London fare zone
Zone 2

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday 06:05 - 23:00
Saturday 06:05 - 23:00
Sunday 07:30 - 23:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
1 x new footbridge & 1 x on each platform
Lost Property
Yes
Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
Monday - Sunday 07:00 - 22:00
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
Yes
ATM located in station entrance
Public Wi-Fi
Yes
Find WiFi Hotspots around this station
Refreshment facilities
Yes
Coffee shop
Shops
Yes
Type of shops available
WHSmith store available in ticket hall
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
1 x platform 1 open 24 hours. Platform 2/3 & 4 - open shelters
Waiting rooms opening hours

Waiting Rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
See below.
Assisted travel
Yes
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
MIP, VIP & luggage assistance.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is the main station entrance next to the bike rack and ticket machines.
Wheelchairs available
Yes

Station Map

 
Station plan

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