Last updated:Today at 12:48
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 06:51
Train companies affected:National Rail
Widnes (WID)
Widnes station, Victoria Avenue, Widnes, Cheshire, WA8 7TJ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 07:00 - 14:25
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Sunday: Unavailable
- Information Services Opening Times,Monday to Sunday: Unavailable
- Information Services Opening Times,Monday to Sunday: Unavailable
- Information Services Opening Times,Monday to Saturday: 06:45 - 14:25
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Monday to Friday: 07:00 - 14:25
- Staff Help Available,Saturday: 07:00 - 14:25
- Staff Help Available,Sunday: Unavailable
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Mobility Scooter friendly station
Category B Station
Step free access to Liverpool platform from station front. Separate ramp access from road bridge to Manchester platform.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Awning/canopy on Liverpool platform, shelter on Manchester platform.
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 07:00 - 14:25
- Staff help available,Saturday: 07:00 - 14:25
- Staff help available,Sunday: Unavailable
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Awning/canopy on Liverpool platform, shelter on Manchester platform.
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
50 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
Yes
Bicycle Storage
Spaces
7 spaces
Type of Storage
Lockers
Location
Platform 1, 2 and within carpark
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick up/Drop off on Birchfield Road near Em's Cookhouse - at the service bus stop adjacent to the cemetery wall for services towards Warrington and in the layby at the entrance to Victoria Park for services towards Liverpool.
What3words - Towards Liverpool - coverings.thanks.loses & towards Warrington - gestures.subsets.escalated
None. Busline 0871 200 2233
Not available at this station.
