Last updated:Today at 18:31
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 11:38
Train companies affected:South Western Railway
Widnes (WID)
Widnes station, Victoria Avenue, Widnes, Cheshire, WA8 7TJ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 07:00 - 14:25
- Opening Hours Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Sunday: No
- Information Services Opening Times Monday to Sunday: No
- Information Services Opening Times Monday to Sunday: No
- Information Services Opening Times Monday to Saturday: 06:45 - 14:25
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available Monday to Friday: 07:00 - 14:25
- Staff Help Available Saturday: 07:00 - 14:25
- Staff Help Available Sunday: No
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Mobility Scooter friendly station
Category B Station
Step free access to Liverpool platform from station front. Separate ramp access from road bridge to Manchester platform.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Awning/canopy on Liverpool platform, shelter on Manchester platform.
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 07:00 - 14:25
- Staff help available Saturday: 07:00 - 14:25
- Staff help available Sunday: No
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Awning/canopy on Liverpool platform, shelter on Manchester platform.
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
50 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
7 spaces
Type of Storage
Lockers
Location
Platform 1, 2 and within carpark
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off on Birchfield Road - at the service bus stop adjacent to the cemetery wall for services towards Warrington and in the layby at the entrance to Victoria Park for services towards Liverpool.
None. Busline 0871 200 2233
Not available at this station.
