Wakefield Westgate (WKF)

Managed by LNER 

 
Wakefield Westgate station
Mulberry Way
Wakefield
West Yorkshire
WF1 2QN
 

Station facilities

  • Station seating facilities

    Station seating facilities

    This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

    Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shop and various food outlets available for refreshments
  • ATM machine

    ATM machine
  • Toilets

    Toilets The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.
  • Pay phone

    Pay phone
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

 
 

Wakefield Westgate

Stations made easy

Route planning around the station including maps and platforms

Show [WKF] route

 

Station Message: Alert!

The lifts are out of order between Platform 2 and Platform 1/Station Entrance at Wakefield Westgate station.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Front of station
Storage spaces
30
Storage CCTV
Yes
Car Park
Multi Storey Car Park
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
900  with 19 accessible spaces available
Parking is chargeable for all vehicles 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£11.50
Off peak rate
£6.75
Saturday rate
£6.75
Sunday rate
£6.75
Hourly rate
£2.00
Weekly rate
£46.00
Annual rate
£1265.00

Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.

Simply purchase your ticket at the car park on the day.

CCTV Coverage
No
Car Park
Forecourt
Operator
London North Eastern Railway
Address
-
-
Opening hours
Number of spaces
0
Parking is chargeable for all vehicles 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Hourly rate
£2.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.

Accessible taxis

A small number are accessible, therefore advance notification (via station) ensures they are available when required

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 19:00
Saturday 07:00 - 19:00
Sunday 09:00 - 16:00
Location

In the booking hall.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

 Collection is available for Smart tickets bought online.

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday 05:00 - 00:30
Friday 05:00 - 23:45
Saturday 05:00 - 23:30
Sunday 08:00 - 01:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines

Lost Property
Yes
Monday - Friday 09:00 - 16:00
03457 225333
Customer Services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.

Facilities

 
ATM Machine
Yes
First class Lounge
Yes

Located

Behind gateline. Adjacent to Station Management Centre. 

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted 

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  • Any London North Eastern Railway First Class packages
  • First Advance (routed LNER/LNER & connections)
  • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
  • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
  • London North Eastern Railway Rewards First Class Leisure Single (routed LNER /LNER & connections)
  • London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER /LNER & connections)
  • Inclusive Tour Tickets (Superbreak etc.)
  • Weekend First

Restricted tickets 

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers. 

 

Facilities

TV, newspapers

Refreshment

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits 

Wi-Fi 

Yes

Showers

No

First class Lounge opening hours
Monday - Friday 06:00 - 21:00
Saturday 06:00 - 20:30
Sunday 08:15 - 20:45
Pay phones
Yes
Post box
Yes
Refreshment facilities
Yes
Coffee shop and various food outlets available for refreshments
Toilets
Yes
Toilets Location
The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00

Waiting rooms opening hours
Monday - Friday 06:00 - 21:00
Saturday 06:00 - 21:00
Sunday 08:30 - 21:00

Accessibility and mobility access

 
Helpline Contact
03457 225 225 or 18001 03457 225 225 (Text relay service)
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Staff help available
Yes
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Staff help available opening times
Monday - Friday 05:00 - 23:59
Saturday 05:00 - 23:59
Sunday 08:30 - 23:59
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lift access between Platforms 1 & 2.

Wakefield has two RNIB 'Maps for All' -  located on the paved area outside the main entrance and inside the entrance from the short stay car park.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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