Last updated:Today at 01:43
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 01:41
Train companies affected:South Western Railway
Wakefield Westgate station, Mulberry Way, Wakefield, West Yorkshire, WF1 2QN
In the booking hall.
Yes
Yes
Yes
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Yes
Yes
Yes
Collection is available for Smart tickets bought online.
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Yes
On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
No
Yes
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lift access between Platforms 1 & 2.
Wakefield has two RNIB 'Maps for All' - located on the paved area outside the main entrance and inside the entrance from the short stay car park.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Yes
Yes
Yes
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Yes
Yes
Yes
The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00
Yes
Yes
Yes
Yes
A small number are accessible, therefore advance notification (via station) ensures they are available when required
Yes
Wakefield Westgate Car Park 1
19 spaces
Wakefield Westgate Car Park 2
Not Specified
Wakefield Westgate Car Park 1
Parking is chargeable for all vehicles
Wakefield Westgate Car Park 2
Parking is chargeable for all vehicles
Wakefield Westgate Car Park 1
Wakefield Westgate Car Park 2
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Yes
On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.
Yes
The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.
Yes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00
Yes
Located
Behind gateline. Adjacent to Station Management Centre.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
Any London North Eastern Railway First Class packages
First Advance (routed LNER/LNER & connections)
London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
London North Eastern Railway Rewards First Class Leisure Single (routed LNER /LNER & connections)
London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER /LNER & connections)
Inclusive Tour Tickets (Superbreak etc.)
Weekend First
Restricted tickets
All First Class tickets valid only on other train operators, including Caledonian Sleepers.
Facilities
TV, newspapers
Refreshment
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
No
900 spaces
19 spaces
Parking is chargeable for all vehicles
Yes
Yes
No
Parking charges apply
Short Stay 30-60 mins - £0.70
Short Stay 61-120 mins - £1.40
Going away for a long weekend? Park from 06:00 on Friday until 23:59 on Monday for just £17.
Simply purchase your ticket at the car park on the day.
London North Eastern Railway
Yes
Yes
No
Parking charges apply
Yes
Yes
Coffee shop and various food outlets available for refreshments
30 spaces
Stands
Front of station
Yes
Yes
There are no cycle hire facilities at this station
Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.
Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.
Information to plan your onward journey is available in a printable format here