Welwyn North (WLW)

Managed by Great Northern 

 
Welwyn North station
Station Road
Welwyn
Hertfordshire
AL6 0AS
 

Station facilities

  • Station seating facilities

    Station seating facilities Waiting room available on platform 1 -
  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Welwyn North

Stations made easy

Route planning around the station including maps and platforms

Show [WLW] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

YES
Storage location
In both car parks
Storage spaces
42
Storage CCTV
Yes
Car Park
Operator
APCOA Parking UK
Phone number
-
Web address
https://www.greatnorthernrail.com/parking
Opening hours
Monday - Sunday 24 Hours a Day
Blue Badge parking. 
Free of charge
No
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
NO
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:50 - 13:15
15:30 - 19:00
Saturday 07:20 - 13:55
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
Penalty fares
Penalty fares apply for Great Northern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:35 - 13:30
15:15 - 06:35
Saturday 07:05 - 14:10
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Both platforms but not working
Lost Property
Yes
Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
Monday - Sunday 07:00 - 22:00
greatnorthernrail.com/lostproperty
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Shops
Yes
Toilets
No
Waiting Rooms
Yes
Waiting rooms location
Waiting room available on platform 1 -
Waiting rooms opening hours

Waiting Rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
0800 058 2844
Assisted travel
Yes
Helpline opening hours
Monday - Sunday 07:00 - 22:00
Staff help available
Yes
Partial - as per ticket office opening hours.
Staff help available opening times
Monday - Friday 06:25 - 20:15
Saturday 07:10 - 14:10
Sunday Closed

Ticket office open 06:50-13:15 and 15:30-19:00 Mon -Fri and 07:20-13:55 on Sat

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street. Assistance Meeting Point is on platform 1 near the coffee shop.
Wheelchairs available
No

Station Map

 
Station plan

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