Welwyn North (WLW)
Managed by Great Northern
Station facilities
-
Station seating facilities
Station seating facilities Waiting room available on platform 1 - Waiting Rooms normally available when station is staffed -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets WC available on platform 1 -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops
Welwyn North
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- In both car parks
- Storage spaces
- 42
- Storage CCTV
- Yes
- Car Park
- Operator
- Saba UK - www.sabaparking.co.uk/great-northern-railway
- Phone number
- -
- Web address
- http://greatnorthernrail.com/parking
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- NO
- Impaired mobility set down / pick up points available
- Yes
- Located at both sides of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:55 - 13:05
15:30 - 19:00
Saturday 07:30 - 13:50
Public Holidays Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Great Northern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:35 - 13:30
15:15 - 06:35
Saturday 07:05 - 14:10
Sunday Closed
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- greatnorthernrail.com/lostproperty
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- WC available on platform 1
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Waiting room available on platform 1 - Waiting Rooms normally available when station is staffed
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 058 2844
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
- Staff help available
- Yes
- Please phone the Helpline to ensure arrangements are in place on 0800 058 2844.
- Staff help available opening times
-
Monday - Friday 06:25 - 20:15
Saturday 07:10 - 14:10
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access to Booking office and platform 1 (towards London). Access to platform 2 (towards Stevenage) via car park and side ramp. Access between platforms is via footbridge with steps.
- Wheelchairs available
- No
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