Worcester Shrub Hill (WOS)

Managed by West Midlands Railway 

 
Worcester Shrub Hill station
Shrub Hill, off Shrub Hill Road
Worcester
Worcestershire
WR4 9EJ
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Worcester Shrub Hill

Stations made easy

Route planning around the station including maps and platforms

Show [WOS] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Car Park
Station Car Park
Operator
Indigo
Phone number
0330 1235 247
Address
-
-
Email address
customersupport.uk@parkindigo.com
Note
Website: https://uk.parkindigo.com/en/west-midlands-trains
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
121  with 5 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£6.50
Off peak rate
£4.60
Saturday rate
£4.60
Sunday rate
£4.60
Weekly rate
£24.50
Monthly rate
£78.00
Annual rate
£624.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Worcester Shrub Hill (WOS) Station Central 01905 22292 City 01905 726726 Phoenix Radio 01905 610010

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:00 - 11:00
Friday 06:00 - 19:00
Saturday 07:00 - 11:00
Sunday 09:00 - 14:00

None

Location

A Ticket Vending Machine is located in the Booking Hall.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Worcester Shrub Hill Station is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering, Rail replacement buses will use the public bus stops on Worcester Shrub Hill Road near to the drive to the station

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed.
Baby changing facilities
No
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
If you need assistance from station staff, Please contact West Midlands Railway  Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.
Staff help available opening times
Monday - Friday 04:55 - 00:25
Saturday 05:30 - 00:00
Sunday 08:00 - 00:25
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to Booking Hall and platform 1. Also level access entrance via staff car park. Footbridge with 28 steps up and down to platform 2 and for bay platform 3. Also barrow crossing between platform 1 and 2 - available with staff assistance only. Step-free access from platform 2 to platform 3. Platform 1 is divided into 1a and 1b. Automatic doors to Booking Hall.

Wheelchairs available
Yes

Station Map

 
Station plan

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