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Warwick (WRW)

Warwick station, Station Approach, Warwick, Warwickshire, CV34 4LA

Warwick Subway has reopened

The subway connecting platforms 1 and 2 at Warwick station has reopened following work to prepare for lifts being installed. Access to both platforms is now from the main station building side of the station (the West / Town side).

Access via the steps from the Woodcote Road / Lakin Road side of the station is closed until the end of September while building works continue. Please follow the signposted walking route diversion from the Warwick Hospital side of the station, which will take between 7-9 minutes. Please allow plenty of time to catch your train.”

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:25 - 12:55
  • Opening Hours,Saturday: 06:25 - 12:55
  • Opening Hours,Sunday: Unavailable

The ticket machine located near the entrance to Platform 1 (trains towards Birmingham & Stratford-upon-Avon) accepts cash and card payments.

The ticket machine located on Platform 2 (trains towards Leamington Spa & London) accepts card payments only. The platform is not currently accessible to wheelchair users, until completion of the lift installation project.

Location

At station entrance.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The height of the display screen on the ticket machine at the entrance to Platform 1 is adjustable.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:25 - 13:05
  • Information Services Opening Times,Saturday: 07:15 - 12:55
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:25 - 13:05
  • Staff Help Available,Saturday: 07:15 - 12:55
  • Staff Help Available,Sunday: Unavailable

Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.

Please note that if engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road). Customers with accessibility requirements are advised to contact 03456 005 165 (Option 3 > Option 3) for guidance and assistance.

Customer Help Points

Yes

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

The subway connecting platforms 1 and 2 at Warwick station has reopened following work to prepare for lifts being installed. Access to both platforms is now from the main station building side of the station (the West / Town side).

Access via the steps from the Woodcote Road / Lakin Road side of the station is closed until the end of September while building works continue. Please follow the signposted walking route diversion from the Warwick Hospital side of the station, which will take between 7-9 minutes. Please allow plenty of time to catch your train.”

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Step Free Access Category B3. There is step free access to Platform 1 (northbound services) only.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The height of the display screen on the ticket machine at the entrance to Platform 1 is adjustable.

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:25 - 12:55
  • Waiting rooms,Saturday: 06:25 - 12:55
  • Waiting rooms,Sunday: Unavailable

In the booking hall by the main station entrance on Platform 1.

Seating area

Unavailable

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

1 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:25 - 13:05
  • Staff help available,Saturday: 07:15 - 12:55
  • Staff help available,Sunday: Unavailable

Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.

Please note that if engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road). Customers with accessibility requirements are advised to contact 03456 005 165 (Option 3 > Option 3) for guidance and assistance.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 07:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

There are Help Points

Toilets

  • Toilets,Monday to Saturday: 06:25 - 12:55

Accessible Toilets

Unavailable

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:25 - 12:55
  • Waiting Rooms,Saturday: 06:25 - 12:55
  • Waiting Rooms,Sunday: Unavailable

In the booking hall by the main station entrance on Platform 1.

Seating Area

Unavailable

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

40 spaces

Accessible spaces

1 space

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £5.75
  • Rate on Saturday £5.75
  • Rate on Sunday £5.75
  • Rate per week £21.30
  • Rate per month £81.10
  • Rate per year £848.30

Refreshment Facilities

Unavailable

Temporarily closed.

Public Telephones

No

Public Wi-Fi

Available

Registration required. Available until 18:00 each day.

Bicycle Storage

Spaces

40 spaces

Type of Storage

Stands

Location

Platform 1.

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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