Weston-super-Mare (WSM)
Managed by Great Western Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Off the Rails Pub -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops Off the Rails Pub
Weston-super-Mare
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- At the front of the station, platform 1 and 2
- Storage spaces
- 52
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Address
-
Station Approach
Weston-super-Mare
Somerset
BS23 1XY - Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 120
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £2.50
- Weekly rate
- £12.50
- Monthly rate
- £47.00
- 3 Monthly rate
- £140.00
- Annual rate
- £520.00
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Taxi
- Taxi rank is available at the station.
- Impaired mobility set down / pick up points available
- Yes
- No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 17:45
Saturday 06:10 - 17:45
Sunday 10:20 - 18:20
- Location
- In ticket hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Smartcards validators
- Yes
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:15 - 23:59
Saturday 05:15 - 23:00
Sunday 07:00 - 23:59
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
-
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
-
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- Customer Services
-
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Front of the station
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Connect to "GWR Free Station WiFi"
- Refreshment facilities
- Yes
- Off the Rails Pub
- Shops
- Yes
- Type of shops available
- Off the Rails Pub
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- National key toilets location
- The radar key is available from station staff.
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Meeting point: Ticket office.
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:30 - 00:15
Sunday 07:00 - 00:00
- Ramp for train access
- Yes
- Step free access note
-
Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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