Weston-super-Mare (WSM)

Managed by Great Western Railway 

 
Weston-super-Mare station
Station Approach
Weston-super-Mare
Somerset
BS23 1XY
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

 
 

Weston-super-Mare

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Route planning around the station including maps and platforms

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Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage location
At the front of the station, platform 1 and 2
Storage spaces
52
Storage CCTV
Yes
Car Park
Station Car Park
Address
Station Approach
Weston-super-Mare
Somerset
BS23 1XY
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
120
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£2.50
Weekly rate
£12.50
Monthly rate
£47.00
3 Monthly rate
£140.00
Annual rate
£520.00
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format here
Taxi
Taxi rank is available at the station.
Impaired mobility set down / pick up points available
Yes
No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 17:45
Saturday 06:10 - 17:45
Sunday 08:30 - 18:20
Location
In ticket hall
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards validators
Yes
Penalty fares
Penalty fares apply for Great Western Railway 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:15 - 23:59
Saturday 05:15 - 23:00
Sunday 07:00 - 23:59
 
Customer help points
Yes
Lost Property
Yes
Please register your lost property using the form on our website. It can take several days for items to turn up, we will let you know if they do.
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
Customer Services
Please see gwr.com for our current customer service contact information or alternatively contact our social media team on @gwrhelp.
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Front of the station

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
Yes
National key toilets location
The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543.   Fax: 01395 222088. Email: sales@radarkey.org.
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Meeting point: Ticket office.
Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:30 - 00:15
Sunday 07:00 - 00:00
Ramp for train access
Yes
Step free access note
Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.
Wheelchairs available
Yes

Station Map

 
Station plan

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