Woolwich Arsenal (WWA)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities On Platform 1 -
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
ATM machine -
Toilets
Toilets Platform 1 -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops dry cleaner
Woolwich Arsenal
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 8
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Saba Park Solutions UK Limited
- Phone number
- 03301 235 247
- Email address
- customersupport.uk@sabagroup.com
- Note
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 110 with 3 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- No
- Daily rate
- £5.90
- Off peak rate
- £5.30
- Saturday rate
- £4.10
- Sunday rate
- £1.00
- Weekly rate
- £26.60
- Monthly rate
- £100.60
- 3 Monthly rate
- £299.20
- 6 Monthly rate
- £589.40
- Annual rate
- £1047.20
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:40 - 20:05
Saturday 06:10 - 20:05
Sunday 06:40 - 21:10
Assistance/Help available from station staff from First to Last trains.
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- Counters can be raised or lowered to suit all customers
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- in booking hall
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at ticket office
- Smartcards validators
- Yes
-
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty fares
- Penalty fares apply for Southeastern
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- 0345 322 7021
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Outside of the station
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not wheelchair accessible
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Type of shops available
- dry cleaner
- Toilets
- Yes
- Toilets Location
- Platform 1
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Platform 1
- National key toilets
- Yes
- National key toilets location
- Platform 1
- Waiting Rooms
- Yes
- Waiting rooms location
- On Platform 1
- Waiting rooms opening hours
-
Monday - Sunday 06:00 - 20:00
Only available when staff present
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Textphone 0800 783 4548
- Staff help available
- Yes
- Assistance/Help available from station staff from First to Last trains.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
Assistance/Help available from station staff from First to Last trains.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access to both platforms via lifts from new DLR station. Stepped access to both platforms via booking hall and station overbridge. Step free access from Car Park to Platform 1 via side gate with call device.
- Wheelchairs available
- Yes
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