Last updated:Today at 07:27
Train companies affected:Greater Anglia, Stansted Express
Warwick (WRW)
Warwick station, Station Approach, Warwick, Warwickshire, CV34 4LA
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:25 - 12:55
- Opening Hours Saturday: 06:25 - 12:55
- Opening Hours Sunday: No
Location
At station entrance.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The height of the display screen on the ticket machine is adjustable.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:25 - 13:05
- Information Services Opening Times Saturday: 07:15 - 12:55
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:25 - 13:05
- Staff Help Available Saturday: 07:15 - 12:55
- Staff Help Available Sunday: No
Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Please note that if engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road). Customers with accessibility requirements are advised to contact 03456 005 165 (Option 3 > Option 3) for guidance and assistance.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
The subway between the two platforms at Warwick station is currently closed. The signed walking diversion route will take 5 / 7 minutes. Please allow plenty of time to catch your train.
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step Free Access Category B3. There is step free access to Platform 1 (northbound services) only.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The height of the display screen on the ticket machine is adjustable.
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 06:25 - 12:55
- Waiting rooms Saturday: 06:25 - 12:55
- Waiting rooms Sunday: No
In the booking hall by the main station entrance on Platform 1.
Seating area
No
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point
No
Accessible spaces
1 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:25 - 13:05
- Staff help available Saturday: 07:15 - 12:55
- Staff help available Sunday: No
Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Please note that if engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road). Customers with accessibility requirements are advised to contact 03456 005 165 (Option 3 > Option 3) for guidance and assistance.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
- Toilets Monday to Saturday: 06:25 - 12:55
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:25 - 12:55
- Waiting Rooms Saturday: 06:25 - 12:55
- Waiting Rooms Sunday: No
In the booking hall by the main station entrance on Platform 1.
Seating Area
No
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
40 spaces
Accessible spaces
1 space
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £5.75
- Rate on Saturday £5.75
- Rate on Sunday £5.75
- Rate per week £21.30
- Rate per month £81.10
- Rate per year £848.30
Refreshment Facilities
No
Temporarily closed.
Pay Phones
No
Public Wi-Fi
Yes
Registration required. Available until 18:00 each day.
Bicycle Storage
Spaces
40 spaces
Type of Storage
Stands
Location
Platform 1.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services run from Bus Stops on the main Coventry Road, a three minute walk away.
For buses towards Warwick Parkway and Stratford-upon-Avon, please walk down station Road, turn left and safely cross to the opposite side of Coventry Road. (what 3 words: spot.belly.gravy).
For buses towards Leamington Spa, please walk down station Road, and turn right. (what 3 words: poster.tries.picked).
If engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road).
Information to plan your onward journey is available in a printable format here
