Abbey Wood (ABW)
Abbey Wood station, Wilton Road, Abbey Wood, Greater London, SE2 9RH
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:10 - 20:05
- Opening Hours,Saturday: 06:10 - 20:05
- Opening Hours,Sunday: 07:30 - 19:30
London Fare Zone
Zone 4
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
Oyster cards can only be purchased from ticket machines.
Top-up only from self-service ticket machine(s)
Oyster Validators are located on Platform 3&4 next to escalator for passengers changing to/from South Eastern services.
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Travelling with Contactless is available.
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Available
Staff are available to assist from the first to last train.
Customer Help Points
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Customer Services Notes
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platforms.
Staff ramp assistance is always available.
Accessible seating is available in the ticket hall and platforms.
Wheelchairs available from first to last train.
Ticket barriers and gates
Available
Abbey Wood has a Secure Station accreditation.
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
Waiting rooms
Unavailable
Seating area
Available
Upper station entrance - Multiple seating areas around the concourse, partially covered.
Upper ticket hall - Seating Area located past the paid side of gateline
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&4 - Multiple seats available covered under canopy.
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
Staff are available to assist from the first to last train.
Customer Help Points
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Help Point location
There are Help Points
Toilets
Available
On the paid side of the barrier within the stations ticket hall.
Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.
Accessible Toilets
Available
Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
Baby Changing
Available
Waiting Rooms
Unavailable
Seating Area
Available
Upper station entrance - Multiple seating areas around the concourse, partially covered.
Upper ticket hall - Seating Area located past the paid side of gateline
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&4 - Multiple seats available covered under canopy.
Refreshment Facilities
Available
Coffee and confectionary
Public Telephones
No
Bicycle Storage
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Towards Dartford - Bus stop D
Towards Plumstead - Bus stop C
Transport for London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here.
Services running to Heathrow Terminal 2&3, 4 and 5 running from this station via Elizabeth Line.
