Skip to main content

Abbey Wood (ABW)

Abbey Wood station, Wilton Road, Abbey Wood, Greater London, SE2 9RH

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:10 - 20:05
  • Opening Hours Saturday: 06:10 - 20:05
  • Opening Hours Sunday: 07:30 - 19:30
London Fare Zone

Zone 4

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

Oyster cards can only be purchased from ticket machines.

Top-up only from self-service ticket machine(s)

Oyster Validators are located on Platform 3&4 next to escalator for passengers changing to/from South Eastern services.

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Travelling with Contactless is available.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

Yes

Staff are available to assist from the first to last train.

Customer Help Points

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Customer Services Notes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Accessibility Category A. This station has step-free access to all platforms.

  • Staff ramp assistance is always available.

  • Accessible seating is available in the ticket hall and platforms.

  • Wheelchairs available from first to last train.

Ticket barriers and gates

Yes

Abbey Wood has a Secure Station accreditation.

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.

Waiting rooms

No

Seating area

Yes

Upper station entrance - Multiple seating areas around the concourse, partially covered.

Upper ticket hall - Seating Area located past the paid side of gateline

Platform 1&2 - Multiple seats available covered under canopy.

Platform 3&4 - Multiple seats available covered under canopy.

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

Yes

Staff are available to assist from the first to last train.

Customer Help Points and Meeting Point

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Toilets

Yes

  • On the paid side of the barrier within the stations ticket hall.

  • Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.

Accessible Toilets

Yes

Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.

Baby Changing

Yes

Waiting Rooms

No

Seating Area

Yes

Upper station entrance - Multiple seating areas around the concourse, partially covered.

Upper ticket hall - Seating Area located past the paid side of gateline

Platform 1&2 - Multiple seats available covered under canopy.

Platform 3&4 - Multiple seats available covered under canopy.

Refreshment Facilities

Yes

Coffee and confectionary

Bicycle Storage

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station