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Abergavenny (AGV)

Abergavenny station, Station Approach, Abergavenny, Monmouthshire, NP7 5HS

Cycle parking temporarily unavailable

Cycle parking is temporarily unavailable due to station works.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Sunday: 12:10 - 16:45
  • Opening Hours Monday to Saturday: 06:10 - 17:45
Location

Inside the station building.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard notes

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

Yes

Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

No

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Category B2.

Platform 1 for services to Hereford is fully accessible. 

Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms
  • Waiting rooms Monday to Saturday: 05:45 - 18:45
  • Waiting rooms Sunday: 12:00 - 18:30

Closed until further notice.

Seating area

Yes

Accessible public telephones

Yes

Located opposite the station entrance.

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

In front of the station entrance.

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Saturday: 05:45 - 18:45
  • Waiting Rooms Sunday: 12:00 - 18:30

Closed until further notice.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

64 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

In front of the station entrance.

Car park CCTV

Yes

Parking charges

Parking charges apply

Notes

More information on parking charges at Abergavenny can be found via our Parking Management Company here Parking in Abergavenny Station (TFW) - Abergavenny - APCOA Parking

Refreshment Facilities

Yes

The Whistle Stop Café is located in the main station building to the left of the main entrance and ticket office. Access is also available from the northbound platform. Opening hours will be detailed on the cafe door.

Pay Phones

No

Accessible Public Telephones

Yes

Located opposite the station entrance.

Bicycle Storage

Spaces

20 spaces

Type of Storage

Racks

Location

Two tier cycle racks providing space for up to 20 bicycles are located in a shelter to the north of the station building, adjacent to the wall onto the platform.

A bicycle pump and repair station is also provided.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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