Last updated:Today at 22:26
Train companies affected:Southern, Thameslink
Abergavenny (AGV)
Abergavenny station, Station Approach, Abergavenny, Monmouthshire, NP7 5HS
Station Information
Ticket Office
Opening Hours
- Opening Hours Sunday: 12:10 - 16:45
- Opening Hours Monday to Saturday: 06:10 - 17:45
Location
Inside the station building.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
Yes
Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
No
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Platform 1 for services to Hereford is fully accessible.
Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
- Waiting rooms Monday to Saturday: 05:45 - 18:45
- Waiting rooms Sunday: 12:00 - 18:30
Closed until further notice.
Seating area
Yes
Accessible public telephones
Yes
Located opposite the station entrance.
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
In front of the station entrance.
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Saturday: 05:45 - 18:45
- Waiting Rooms Sunday: 12:00 - 18:30
Closed until further notice.
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
64 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
In front of the station entrance.
Car park CCTV
Yes
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Refreshment Facilities
Yes
Café
Pay Phones
No
Accessible Public Telephones
Yes
Located opposite the station entrance.
Bicycle Storage
Spaces
5 spaces
Type of Storage
Lockers
Location
Near the station building.
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is near the Great Western Hotel.
At the front of the station
