Last updated:Today at 10:45
Train companies affected:South Western Railway
Aberystwyth (AYW)
Aberystwyth station, Alexandra Road, Aberystwyth, Ceredigion, SY23 1LH
All toilets are out of order at Aberystwyth station.
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:10 - 17:40
- Opening Hours Saturday: 07:15 - 17:40
- Opening Hours Sunday: No
Location
On the platform
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Access to the station platform is possible via a short accessible ramp with handrails or four steps with handrails.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National key toilets are located within the Main Station Building; these toilets are operated by a radar key.
Waiting rooms
Yes
Closed until further notice.
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are located within the Main Station Building; these toilets are operated by a radar key.
Accessible Toilets
Yes
The National key toilets are located within the Main Station Building; these toilets are operated by a radar key.
Baby Changing
Yes
Showers
Yes
Waiting Rooms
Yes
Closed until further notice.
Seating Area
Yes
Operator
Transport for Wales
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
15 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £2.00
Notes
Car park tickets can be obtained from the booking office during opening hours.
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Racks
Location
On the platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is the bus station lay-by near the Wetherspoon pub.
At the station
The Bus Station is located opposite the rail station.
Arriva operates a network of regular local bus routes around Aberystwyth and to surrounding towns and villages. For route maps and timetables:
Buy an Aberystwyth PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
