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Last updated:Today at 00:44
Train companies affected:Avanti West Coast, London Northwestern Railway

Aberystwyth (AYW)

Aberystwyth station, Alexandra Road, Aberystwyth, Ceredigion, SY23 1LH

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:10 - 17:40
  • Opening Hours Saturday: 07:15 - 17:40
  • Opening Hours Sunday: No
Location

On the platform

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information Available From Staff

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Staff Help Available

Yes

Staff help available during ticket office opening times, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Access to the station platform is possible via a short accessible ramp with handrails or four steps with handrails.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Available during ticket office opening hours.

The National key toilets are located within the Main Station Building; these toilets are operated by a radar key. This is available during ticket office opening hours.

Waiting rooms

Yes

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

Staff help available during ticket office opening times, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located within the Main Station Building; these toilets are operated by a radar key.

Accessible Toilets

Yes

Available during ticket office opening hours.

The National key toilets are located within the Main Station Building; these toilets are operated by a radar key. This is available during ticket office opening hours.

Baby Changing

Yes

Showers

Yes

Waiting Rooms

Yes

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

15 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

Notes

Car park tickets can be obtained from the booking office during opening hours.

ATM

No

Refreshment Facilities

No

Shops

No

Pay Phones

No

Public Wi-Fi

No

Post Boxes

No

Bicycle Storage

Spaces

8 spaces

Type of Storage

Stands

Location

4 Sheffield stands providing parking for up to eight bicycles are located on the platform

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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