Accrington (ACR)
Accrington station, Eagle Street, Accrington, Lancashire, BB5 1LJ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:40 - 15:00
- Opening Hours,Sunday: 09:10 - 16:45
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Ticket machine is on Platform 2 near the foot bridge
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 06:40 - 15:00
- Information Services Opening Times,Sunday: 08:50 - 16:45
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Monday to Saturday: 06:40 - 15:00
- Staff Help Available,Sunday: 09:05 - 17:05
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Scooter Friendly Station
Platform 1: , step free access from Paxton Street, up steep 50m ramp with handrail or past the car park and a shallower ramp.
Platform 2: step free access up gently sloping footpath from Eagle Street.
Ticket office is on Blackburn platform, with stepped footbridge between platforms comprising of 24 steps up and 25 steps down with rest platforms.
Extensive walking distance between the two platforms in excess of 400m
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Ticket machine is on Platform 2 near the foot bridge
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Waiting shelter on platforms
Seating area
Available
Wheelchairs available
Unavailable
There is not a station wheelchair at this location
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 06:40 - 15:00
- Staff help available,Sunday: 09:05 - 17:05
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
These toilets are available during booking office opening hours
Accessible Toilets
Available
Baby Changing
Unavailable
Waiting Rooms
Available
Waiting shelter on platforms
Seating Area
Available
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
33 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
Yes
Public Wi-Fi
Unavailable
Find WiFi Hotspots around Accrington station
Bicycle Storage
Spaces
32 spaces
Type of Storage
Stands
Location
Within station, next to ticket office
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement services pick up and drop off from Eagle Street, next to entrance to station carpark (Bottom of Tesco steps - opposite Cannon Street).
What3words - drives.shop.frog
Outside the station at bottom of ramp
Information to plan your onward journey is available in a printable format here
