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Accrington (ACR)

Accrington station, Eagle Street, Accrington, Lancashire, BB5 1LJ

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:40 - 15:00
  • Opening Hours Sunday: 09:10 - 16:45
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Ticket machine is on Platform 2 near the foot bridge

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 06:40 - 15:00
  • Information Services Opening Times Sunday: 08:50 - 16:45

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:40 - 15:00
  • Staff Help Available Sunday: 09:05 - 17:05

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

  • Scooter Friendly Station

  • Platform 1: , step free access from Paxton Street, up steep 50m ramp with handrail or past the car park and a shallower ramp.

  • Platform 2: step free access up gently sloping footpath from Eagle Street.

  • Ticket office is on Leeds/Colne Platform (1), with stepped footbridge between platforms comprising of 25 steps up and 24 steps down with rest platforms.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Ticket machine is on Platform 2 near the foot bridge

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Inside ticket hall - available during ticket office opening hours.

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:40 - 15:00
  • Staff help available Sunday: 09:05 - 17:05
Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

These toilets are available during booking office opening hours

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Inside ticket hall - available during ticket office opening hours.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

33 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Yes

Community run cafe in station ticket hall, open in mornings when ticket office open.

Pay Phones

Yes

Public Wi-Fi

No

Find WiFi Hotspots around Accrington station

Bicycle Storage

Spaces

32 spaces

Type of Storage

Stands

Location

Within station, next to ticket office

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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