Last updated:Today at 10:58
Train companies affected:South Western Railway
Acton Central (ACC)
Acton Central station, Churchfield Road, Acton, Greater London, W3 6BH
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:30 - 10:00
Location
At both eastbound and westbound entrances
London Fare Zone
Zone 3
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Ticket office staff provide assistance where possible
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
Yes
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:50 - 00:18
- Information Services Opening Times Sunday: 08:45 - 23:52
- Information Services Opening Times Saturday: 05:53 - 00:19
Staff Help Available
Yes
Staff are able to assist from first to last train
Customer Help Points
Yes
Customer Services Notes
Contact Customer Service on 0343222123
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Accessibility category B1. Both platforms are fully accessible from the street, although there is no step free access within station if crossing from one platform to the otherStep-free platform interchange requires a 50m journey via the street.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Ticket office staff provide assistance where possible
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
No
Seats on on both platforms, but no waiting rooms
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
contact taxi operator directly alternatively Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
Yes
Staff are able to assist from first to last train
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
No
Seats on on both platforms, but no waiting rooms
Refreshment Facilities
Yes
catering or retail facilities
Pay Phones
Yes
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Location
Outside main station entrance
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use Bus stop H in The Vale for eastbound services to Camden Road
Use Bus stop J in The Vale for westbound services to Richmond
Chiswick Park station is 750 metres from South Acton station.
