Abergavenny (AGV)
Abergavenny station, Station Approach, Abergavenny, Monmouthshire, NP7 5HS
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:00 - 18:45
- Opening Hours,Sunday: 12:00 - 18:30
Location
Inside the station building.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Available
Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A
Platform 1 for services to Hereford is fully accessible via the station entrance.
Platform 2 for services towards Newport is fully accessible via a footbridge with lifts at the end of platform 1.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The National key toilets are located within the station café; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms,Monday to Saturday: 06:00 - 18:45
Seating area
Available
Induction loop pay phones
Unavailable
Wheelchairs available
Available
Tactile paving on platform edges
There are no tactile warnings on platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
In front of the station entrance.
Accessible spaces
8 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Available
The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
Accessible Toilets
Available
The National key toilets are located within the station café; these toilets are operated by a radar key.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Saturday: 06:00 - 18:45
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
74 spaces
Accessible spaces
8 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
In front of the station entrance.
Car park CCTV
Yes
Parking charges
Parking charges apply
Notes
More information on parking charges at Abergavenny can be found via our Parking Management Company here Parking in Abergavenny Station (TFW) - Abergavenny - APCOA Parking
Refreshment Facilities
Available
The Whistle Stop Café is located in the main station building to the left of the main entrance and ticket office. Access is also available from the northbound platform. Opening hours will be detailed on the cafe door.
Public Telephones
No
Accessible Public Telephones
Unavailable
Bicycle Storage
Spaces
20 spaces
Type of Storage
Racks
Location
Two tier cycle racks providing space for up to 20 bicycles are located in a shelter to the north of the station building, adjacent to the wall onto the platform.
A bicycle pump and repair station is also provided.
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is near the Great Western Hotel.
At the front of the station
There are no cycle hire facilities at this station.
