Last updated:Today at 22:24
Train companies affected:South Western Railway
Alderley Edge (ALD)
Alderley Edge station, London Road, Alderley Edge, Cheshire, SK9 7QA
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: No
- Opening Hours Saturday: 07:30 - 14:00
- Opening Hours Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:30 - 13:00
- Information Services Opening Times Saturday: 07:30 - 14:00
- Information Services Opening Times Sunday: No
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
Yes
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Scooter Friendly Station
Separate level access from car park to Crewe platform and from station drive to ticket office and Manchester platform. A stepped footbridge links the two platforms. Anti-slip treads added to footbridge steps and deck in 2018.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Waiting room available during booking office hours, and canopies at all times
Seating area
No
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
Waiting room available during booking office hours, and canopies at all times
Seating Area
No
Operator
Northern
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
30 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.00
- Rate per week £12.00
- Rate per month £38.00
- Rate per year £375.00
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
Within car park
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Bus stop on London Rd
Information to plan your onward journey is available in a printable format here
Not available at this station.
