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Alderley Edge (ALD)

Alderley Edge station, London Road, Alderley Edge, Cheshire, SK9 7QA

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: No
  • Opening Hours Saturday: 07:30 - 14:00
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • No
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:30 - 13:00
  • Information Services Opening Times Saturday: 07:30 - 14:00
  • Information Services Opening Times Sunday: No

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

Yes

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

  • Scooter Friendly Station

Separate level access from car park to Crewe platform and from station drive to ticket office and Manchester platform. A stepped footbridge links the two platforms. Anti-slip treads added to footbridge steps and deck in 2018.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Waiting room available during booking office hours, and canopies at all times

Seating area

No

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Waiting room available during booking office hours, and canopies at all times

Seating Area

No

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

30 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £4.00
  • Rate per week £12.00
  • Rate per month £38.00
  • Rate per year £375.00

Notes

Up to 2 hours (No Return) £2.50

Refreshment Facilities

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

Within car park

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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