Alexandria (ALX)
Alexandria station, 200 Bank Street, Alexandria, West Dunbartonshire, G83 0UL
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:45 - 19:39
- Opening Hours Sunday: No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 06:45 - 19:39
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Saturday: 06:45 - 19:39
- Staff Help Available Sunday: No
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office
Please take care when boarding/alighting the train as the stepping distance between the train and the platform may be more prominent than at other platforms.
Blue Badge parking bays: 2
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Saturday: 06:45 - 19:39
- Waiting rooms Sunday: No
Part of ticket office
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Alexandria Car Park 1
2 spaces
Alexandria Car Park 2
2 spaces
Alexandria Car Park 1
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Alexandria Car Park 2
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Alexandria Car Park 1
Alexandria Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:45 - 19:39
- Staff help available Sunday: No
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Saturday: 06:45 - 19:39
- Waiting Rooms Sunday: No
Part of ticket office
Seating Area
Yes
Station Car Park
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
11 spaces
Accessible spaces
2 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking is free
Spaces
56 spaces
Accessible spaces
2 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Refreshment Facilities
No
Pay Phones
Yes
Public Wi-Fi
No
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off on Bank Street at St Mary's school.
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
