Apsley (APS)
Apsley station, London Road, Apsley, Hertfordshire, HP3 9SX
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday: 06:00 - 14:00, 16:00 - 19:00
- Opening Hours Tuesday to Friday: 06:00 - 19:40
- Opening Hours Saturday: 08:00 - 14:45
- Opening Hours Sunday: 10:00 - 16:00
Location
At front of station building
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.
Height adjusted ticket office counter
No
Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
Staff Help Available
- Staff Help Available Monday: 06:00 - 14:00, 16:00 - 19:00
- Staff Help Available Tuesday to Friday: 06:00 - 19:40
- Staff Help Available Saturday: 08:00 - 14:45
- Staff Help Available Sunday: 10:00 - 16:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
Customer Services Notes
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Apsley station is accredited under the secure station scheme**
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.
Height adjusted ticket office counter
No
Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
N/A
Waiting rooms
Yes
Closed until further notice
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
No
Level access from pavement to Booking Hall and Platform 4.
Accessible spaces
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking space.
Staff Help
Staff help available
- Staff help available Monday: 06:00 - 14:00, 16:00 - 19:00
- Staff help available Tuesday to Friday: 06:00 - 19:40
- Staff help available Saturday: 08:00 - 14:45
- Staff help available Sunday: 10:00 - 16:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
The toilets are located on Platform 4. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
Accessible Toilets
No
N/A
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
Seating Area
Yes
Operator
SABA UK
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
21 spaces
Accessible spaces
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking space.
Impaired mobility set down/pick up points available
No
Level access from pavement to Booking Hall and Platform 4.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £9.80
- Rate on Saturday £9.80
- Rate on Sunday £9.80
- Rate per week £37.00
- Rate per month £108.10
- Rate per year £864.30
Refreshment Facilities
Yes
Coffee shop is only open during the morning peak
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
Station forecourt
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles will operate from the bus stops on A4251 London Road, near to Station Drive entrance, outside Holiday Inn.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi free phone
Bus stops on main road at bottom of footpath
