Addlestone (ASN)

Managed by South Western Railway 

Addlestone station
Station Road
KT15 2PB

Station facilities

  • Station seating facilities

    Station seating facilities

    Located within the Ticket Office.

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops



Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station


Bicycle parking

Stands,Wheel Racks
Storage sheltered
Storage spaces
Storage CCTV
Car Park

Weekend tickets are available from 1000 Friday £6.90

Opening hours
Number of spaces
3  with 0 accessible spaces available
Free of charge
Daily rate
Saturday rate
Sunday rate
Weekly rate

Bank Holidays £3.00 

CCTV Coverage
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office
Opening hours
Monday - Friday 06:30 - 10:00
Saturday 09:30 - 12:30
Sunday Closed

By entrance to platform 1

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards issued
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators

Addlestone ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for South Western Railway 

Staffing and general services

Information available from staff
Information services - opening times
Customer help points

Customer Help points are located on every platform

Lost Property
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Addlestone.

Please click here for details on lost property and how to register a lost item.
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Location for Rail Replacement Services

To Weybridge and Woking: Station Road (B3121) Bus Stop H by Level Crossing

To Virginia Water: Station Road (B3121) Bus Stop J

When the Level Crossing is closed, all buses will use Station Road (B3121) Bus Stop E.


ATM Machine
Public Wi-Fi

Find WiFi Hotspots around Addlestone station

Waiting Rooms
Waiting rooms location

Located within the Ticket Office.

Waiting rooms opening hours
Monday - Friday 06:30 - 10:00
Saturday 09:30 - 12:30
Sunday Closed
Public Holidays 09:30 - 12:30

Accessibility and mobility access

Helpline Contact
0800 5282100
Assisted travel

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.

Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Ramp for train access
Step free access coverage
Step free access note

Step-free category B1 station - There is step free access to platform 1 (for trains to Weybridge) and platform 2 (for trains to Virginia Water and Staines).

Both platforms are accessed by shorts ramps of up to 1:8 gradient.

Interchange is via a 54 step footbridge or step-free via full-barrier level crossing at the end of the platforms (via ramps) which is approximately 65m.

Please be aware that this station has no tactile paving on the platform edge.

Wheelchairs available
Nearest station with more facilities CRS Code
WeybridgeWokingVirginia Water
Nearest station notes

Woking, Weybridge and Virginia Water all have lift access to all platforms.

Station Map

Station plan

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Stations made easy
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