Aviemore (AVM)
Aviemore station, Grampian Road, Aviemore, Highland, PH22 1PD
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:30 - 21:25
- Opening Hours,Saturday: 07:35 - 14:39
- Opening Hours,Sunday: 09:40 - 17:20
Proposal to alter hours
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: Available
Staff Help Available
- Staff Help Available,Monday to Friday: 07:30 - 21:25
- Staff Help Available,Saturday: 07:35 - 14:39
- Staff Help Available,Sunday: 09:40 - 17:20
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
Ticket office
On platform 1.
*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.
Platform 2
By the pole next to the stairs for the footbridge, beside the large Aviemore sign.
Customer Services Notes
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Tourist Information
Available
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
This is a Category B3 station.
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Please take care when boarding/alighting the train at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 07:30 - 21:20
- Waiting rooms,Saturday: 07:35 - 14:39
- Waiting rooms,Sunday: 09:40 - 17:20
The waiting room is open when the ticket office is open.
Part of the ticket office
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
2 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 07:30 - 21:25
- Staff help available,Saturday: 07:35 - 14:39
- Staff help available,Sunday: 09:40 - 17:20
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
Ticket office
On platform 1.
*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.
Platform 2
By the pole next to the stairs for the footbridge, beside the large Aviemore sign.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The toilets are located in the Waiting room. The toilet facilities are only available during ticket office opening hours.
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 07:30 - 21:20
- Waiting Rooms,Saturday: 07:35 - 14:39
- Waiting Rooms,Sunday: 09:40 - 17:20
The waiting room is open when the ticket office is open.
Part of the ticket office
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
10 spaces
Accessible spaces
2 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
Available
Cafe, restaurant
Shops
Available
WHSmith newsagent
Public Telephones
Yes
Public Wi-Fi
Available
Bicycle Storage
Spaces
16 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
Bothy Bikes www.bothybikes.co.ukMike's Bikes www.aviemorebikes.co.uk
More Information
Transport Links
Buses pick up/drop off from the bus stops outside the station.
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Bothy Bikes www.bothybikes.co.ukMike's Bikes www.aviemorebikes.co.uk
Aviemore Car & Van Hire: www.aviemorecarhire.co.uk
