Aylesbury Vale Parkway (AVP)
Aylesbury Vale Parkway Station, Sir Henry Lee Crescent, AYLESBURY, Buckinghamshire, HP18 0PE
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 12:30
- Opening Hours,Saturday: 06:40 - 12:45
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:40 - 12:30
- Information Services Opening Times,Saturday: 06:40 - 12:45
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 06:00 - 12:30
- Staff Help Available,Saturday: 06:40 - 12:45
- Staff Help Available,Sunday: Unavailable
Passenger Assistance Meeting point is in the booking office (during staffed hours). We recommend that you book assistance in advance of your journey to enable is to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Customer Help Points
Yes
Customer Services Notes
03456 005 165 (0800 to 2200)
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A. Step free access to the platform is via a ramp.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 12:30
- Waiting rooms,Saturday: 06:40 - 12:45
- Waiting rooms,Sunday: Unavailable
Inside the main station building.
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
Not Specified
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:00 - 12:30
- Staff help available,Saturday: 06:40 - 12:45
- Staff help available,Sunday: Unavailable
Passenger Assistance Meeting point is in the booking office (during staffed hours). We recommend that you book assistance in advance of your journey to enable is to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Available
Within the station building
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 12:30
- Waiting Rooms,Saturday: 06:40 - 12:45
- Waiting Rooms,Sunday: Unavailable
Inside the main station building.
Seating Area
Available
Operator
Chiltern Railways
- Bicester Road
- Aylesbury
- HP18 0PS
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
501 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.00
- Rate on Saturday £3.00
- Rate on Sunday £0.00
- Rate per week £13.00
- Rate per month £50.00
- Rate per year £525.00
Refreshment Facilities
Unavailable
Currently closed.
Bicycle Storage
Spaces
80 spaces
Another 10 racks are available for motorbike parking.
Type of Storage
Stands
Location
Outside station building
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement buses leave from the main bus stop 50 metres from the front of the station building. Please use the marked walkway / zebra crossing to safely cross the car park between the station building and the bus stop.
Information to plan your onward journey is available in a printable format here
