Last updated:Today at 15:00
Train companies affected:South Western Railway
Aylesbury Vale Parkway (AVP)
Aylesbury Vale Parkway station, Bicester Road, Aylesbury, Buckinghamshire, HP18 0PS
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:10 - 11:50
- Opening Hours Saturday: 06:40 - 12:20
- Opening Hours Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:10 - 11:50
- Information Services Opening Times Saturday: 06:40 - 12:20
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 05:10 - 11:50
- Staff Help Available Saturday: 06:40 - 12:20
- Staff Help Available Sunday: No
Passenger Assistance Meeting point is in the booking office (during staffed hours). We recommend that you book assistance in advance of your journey to enable is to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Customer Help Points
Yes
Customer Services Notes
03456 005 165 (0830 to 1730, Mondays to Fridays)
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A. Step free access to the platform is via a ramp.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 05:10 - 11:50
- Waiting rooms Saturday: 06:40 - 12:20
- Waiting rooms Sunday: No
Inside the main station building.
Seating area
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
Not Specified
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:10 - 11:50
- Staff help available Saturday: 06:40 - 12:20
- Staff help available Sunday: No
Passenger Assistance Meeting point is in the booking office (during staffed hours). We recommend that you book assistance in advance of your journey to enable is to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
Within the station building
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 05:10 - 11:50
- Waiting Rooms Saturday: 06:40 - 12:20
- Waiting Rooms Sunday: No
Inside the main station building.
Seating Area
No
Operator
Chiltern Railways
- Bicester Road
- Aylesbury
- HP18 0PS
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
501 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.00
- Rate on Saturday £3.00
- Rate on Sunday £0.00
- Rate per week £13.00
- Rate per month £50.00
- Rate per year £525.00
Refreshment Facilities
Yes
Café
Bicycle Storage
Spaces
80 spaces
Another 10 racks are available for motorbike parking.
Type of Storage
Stands
Location
Outside station building
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement buses leave from the main bus stop 50 metres from the front of the station building. Please use the marked walkway / zebra crossing to safely cross the car park between the station building and the bus stop.
Information to plan your onward journey is available in a printable format here
