Bangor (Gwynedd) (BNG)
Bangor station, Station Road, Bangor, Gwynedd, LL57 1LZ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 05:45 - 18:15
- Opening Hours,Sunday: 08:00 - 18:30
Location
At the front of the station.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They have touchscreen controls.
Ticket machines are located outside the ticket office and on Platform 2.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:35 - 22:45
- Information Services Opening Times,Sunday: 09:00 - 23:00
Staff Help Available
- Staff Help Available,Monday to Saturday: 05:35 - 22:45
- Staff Help Available,Sunday: 09:00 - 23:00
Monday to Saturday 05:35 to 22:45
Sunday 09:00 to 23:00
Customer Help Points
Yes
Electronic system available when station is unstaffed.
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
CCTV at the Station
Yes
Help Point location
There are no Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They have touchscreen controls.
Ticket machines are located outside the ticket office and on Platform 2.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Radar Key required.
Waiting rooms
- Waiting rooms,Monday to Saturday: 06:00 - 19:00
- Waiting rooms,Sunday: 09:00 - 19:00
Located on platform 1.
Seating area
Available
Induction loop pay phones
Unavailable
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
Bangor (Gwynedd) Car Park 1
7 spaces
Bangor (Gwynedd) Car Park 2
5 spaces
Accessible car park equipment
Bangor (Gwynedd) Car Park 1
Bangor (Gwynedd) Car Park 2
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 05:35 - 22:45
- Staff help available,Sunday: 09:00 - 23:00
Monday to Saturday 05:35 to 22:45
Sunday 09:00 to 23:00
Customer Help Points
Yes
Electronic system available when station is unstaffed.
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are no Help Points
Toilets
Available
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Accessible Toilets
Available
Radar Key required.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Saturday: 06:00 - 19:00
- Waiting Rooms,Sunday: 09:00 - 19:00
Located on platform 1.
Seating Area
Available
South Car Park
Spaces
149 spaces
Accessible spaces
7 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
North Car Park
Operator
APCOA
- Station Road/Holyhead Road
- -
- https://www.apcoa.co.uk/tfwr(external link, opens in a new tab)
Spaces
66 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
ATM
Unavailable
Refreshment Facilities
Available
Located on platform 1
Shops
Unavailable
Public Telephones
No
Accessible Public Telephones
Unavailable
Post Boxes
Available
Located at bottom of footbridge steps on platform 1.
Bicycle Storage
Spaces
14 spaces
Type of Storage
Stands
Location
7 Sheffield stands offering parking for up to fourteen bicycles are sited on the car park side of the station building on Platform 1.
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is at the station entrance.
Taxi Rank, Out front out station
Buses to many locations including the main bus station leave from outside the booking hall. Stop H for buses towards Caernarfon and Anglesey is a 2 minute walk from the booking office, on Caernarfon Road.
There are no cycle hire facilities at this station.
