Last updated:Today at 19:43
Train companies affected:Avanti West Coast, London Northwestern Railway
Bangor (Gwynedd) (BNG)
Bangor station, Station Road, Bangor, Gwynedd, LL57 1LZ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 05:45 - 18:15
- Opening Hours Sunday: 08:00 - 18:30
Location
At the front of the station.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They have touchscreen controls.
Ticket machines are located outside the ticket office and on Platform 2.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 05:35 - 22:45
- Information Services Opening Times Sunday: 09:00 - 23:00
Staff Help Available
- Staff Help Available Monday to Saturday: 05:35 - 22:45
- Staff Help Available Sunday: 09:00 - 23:00
Monday to Saturday 05:35 to 22:45
Sunday 09:00 to 23:00
Customer Help Points
Yes
Electronic system available when station is unstaffed.
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They have touchscreen controls.
Ticket machines are located outside the ticket office and on Platform 2.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Radar Key required.
Waiting rooms
- Waiting rooms Monday to Saturday: 06:00 - 19:00
- Waiting rooms Sunday: 09:00 - 19:00
Located on platform 1.
Seating area
Yes
Accessible public telephones
No
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
Bangor (Gwynedd) Car Park 1
7 spaces
Bangor (Gwynedd) Car Park 2
5 spaces
Accessible car park equipment
Bangor (Gwynedd) Car Park 1
Bangor (Gwynedd) Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Saturday: 05:35 - 22:45
- Staff help available Sunday: 09:00 - 23:00
Monday to Saturday 05:35 to 22:45
Sunday 09:00 to 23:00
Customer Help Points and Meeting Point
Yes
Electronic system available when station is unstaffed.
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Accessible Toilets
Yes
Radar Key required.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Saturday: 06:00 - 19:00
- Waiting Rooms Sunday: 09:00 - 19:00
Located on platform 1.
Seating Area
Yes
South Car Park
Spaces
149 spaces
Accessible spaces
7 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
North Car Park
Operator
APCOA
- Station Road/Holyhead Road
- -
- https://www.apcoa.co.uk/tfwr(external link, opens in a new tab)
Spaces
66 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
ATM
No
Refreshment Facilities
Yes
Located on platform 1
Shops
No
Pay Phones
No
Accessible Public Telephones
No
Post Boxes
Yes
Located at bottom of footbridge steps on platform 1.
Bicycle Storage
Spaces
14 spaces
Type of Storage
Stands
Location
7 Sheffield stands offering parking for up to fourteen bicycles are sited on the car park side of the station building on Platform 1.
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is at the station entrance.
Taxi Rank, Out front out station
Buses to many locations including the main bus station leave from outside the booking hall. Stop H for buses towards Caernarfon and Anglesey is a 2 minute walk from the booking office, on Caernarfon Road.
There are no cycle hire facilities at this station.
