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Bank Hall (BAH)

Bank Hall station, Bank Hall Street, Liverpool, Merseyside, L20 8BX

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:46 - 00:06
  • Opening Hours Sunday: 08:01 - 00:06

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

No

Height adjusted ticket office counter

No

Bank Hall does not have disabled access.  All platforms are only accessible via steps.  The nearest station with disabled facilities is Sandhills.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:46 - 00:06
  • Information Services Opening Times Sunday: 08:01 - 00:06

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:46 - 00:06
  • Staff Help Available Sunday: 08:01 - 00:06

Customer Help Points

Yes

Customer Services Notes

0151 555 1111

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

Category C: “This station does not have step-free access to any platform.” The nearest station with disabled access is Kirkdale.

Ticket barriers and gates

No

Accessible ticket machines

No

Height adjusted ticket office counter

No

Bank Hall does not have disabled access.  All platforms are only accessible via steps.  The nearest station with disabled facilities is Sandhills.

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

Yes

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:46 - 00:06
  • Staff help available Sunday: 08:01 - 00:06
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Seating Area

Yes

Refreshment Facilities

No

Pay Phones

No

Post Boxes

Yes

Outside the station

Bicycle Storage

Spaces

0 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Location

N/A

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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