Last updated:Today at 17:00
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 16:45
Train companies affected:South Western Railway
Bank Hall (BAH)
Bank Hall station, Bank Hall Street, Liverpool, Merseyside, L20 8BX
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 05:46 - 00:06
- Opening Hours Sunday: 08:01 - 00:06
Station staffing times may vary, please visit Merseyrail.org for up-to-date times.
Ticket Machines
No
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
Accessible ticket machines
No
Height adjusted ticket office counter
No
Bank Hall does not have disabled access. All platforms are only accessible via steps. The nearest station with disabled facilities is Sandhills.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
Smartcard validators
Yes
Smartcard notes
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 05:46 - 00:06
- Information Services Opening Times Sunday: 08:01 - 00:06
Staff Help Available
- Staff Help Available Monday to Saturday: 05:46 - 00:06
- Staff Help Available Sunday: 08:01 - 00:06
Customer Help Points
Yes
Customer Services Notes
0151 555 1111
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:00 - 10:00, 15:00 - 18:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Category C: “This station does not have step-free access to any platform.” The nearest station with disabled access is Kirkdale.
Ticket barriers and gates
No
Accessible ticket machines
No
Height adjusted ticket office counter
No
Bank Hall does not have disabled access. All platforms are only accessible via steps. The nearest station with disabled facilities is Sandhills.
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
Seating area
Yes
Getting to and from the station
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Saturday: 05:46 - 00:06
- Staff help available Sunday: 08:01 - 00:06
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Friday: 07:00 - 19:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Post Boxes
Yes
Outside the station
Bicycle Storage
Location
N/A
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bank Hall Street, Liverpool
A taxi rank is not available at this station.
For onward travel information click here or contact the Traveline on 0871 200 2233
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
