Beccles (BCC)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note -
ATM machine
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Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
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Shops
Beccles
Getting to and from the station
Bicycle parking
Lockers,Stands- Storage sheltered
- Yes
- Storage location
-
There is one cycle stand to the far left of the station car park, near the motorcycle parking area. Three more cycle stands are next to the wall of the old station building on Platform 2 (for trains towards Lowestoft), and one cycle locker is just around the corner of the same building.
A sheltered cycle parking area providing three cycle stands is on Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich), between the entrance to this platform and the overbridge.
- Storage spaces
- 15
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Greater Anglia
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 10 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Ticket machine is located in the car park, and is card only (not cash)
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Help points at this station are available for customers to use 24/7
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help points at this station can be found at the following location(s):
- Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich) - Fixed to the red post in front of the white railings, between the entrance to this platform and the overbridge
- Platform 2 (for trains towards Lowestoft) - Fixed to the red post in the middle of the platform, between the entrance to this platform and the overbridge
- Lost Property
- Yes
- Greater Anglia
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Monday - Friday 09:00 - 17:00
- Lost Property information
- 0345 600 7245 (option 7)
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus services stop in front of the station, in the station car park.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
-
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
- Staff help available opening times
-
All services to/from this station have a conductor onboard
- Ramp for train access
- Yes
- Step free access note
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Please note that although this station is classified step free, the ramped overbridge between the platforms is quite steep. As the station is not staffed, wheelchair users may wish to consider bringing a companion along to assist them either getting to or from Platform 1 (for trains arriving from Lowestoft, or towards Halesworth, Saxmundham, and Ipswich).
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Lowestoft;
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