London Blackfriars (BFR)
London Blackfriars station, Queen Victoria Street, London, EC4V 4DY
The lifts between platform 1 and the Southbank entrance / exit are out of order at London Blackfriars station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:15 - 20:30
- Opening Hours,Saturday: 07:15 - 20:00
- Opening Hours,Sunday: 08:00 - 16:00
London Fare Zone
Zone 1
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
This station has level access between train and platform without assistance from staff.
Customer Help Points
Yes
The Assistance Meeting Point is by the Ticket Office.
Left Luggage
Unavailable
Lost Property
Available
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is by the Ticket Office.
Ticket barriers and gates
Available
Accessible ticket machines
Available
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Induction loop
Yes
Ramp for train access
Available
This station has level access between train and platform without assistance from staff.
Accessible Toilets
Available
Accessible toilets at this station are accessed using a RADAR key.
Waiting rooms
Unavailable
Seating area
Available
The platforms at this station are fully covered.
There are seats on all platforms.
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
There is access to the station through the common entrance on Queen Victoria street. There is no dedicated parking but there is a taxi rank.
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
This station has level access between train and platform without assistance from staff.
Customer Help Points
Yes
The Assistance Meeting Point is by the Ticket Office.
Helpline
- Helpline,Monday to Sunday: Available
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Help Point location
There are Help Points
Toilets
Available
Located in the booking hall on the Northbank side.
Accessible Toilets
Available
Accessible toilets at this station are accessed using a RADAR key.
Baby Changing
Available
Facilties may only be available when the station is staffed.
Waiting Rooms
Unavailable
Seating Area
Available
The platforms at this station are fully covered.
There are seats on all platforms.
ATM
Available
ATM located in ticket hall
Refreshment Facilities
Available
Shops
Available
Newsagent
Public Telephones
No
Public Wi-Fi
Unavailable
There is no WIFI at this station. However, WIFI is available onboard some trains which serve this station. More information about onboard WIFI can be found on the Thameslink website.
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
Located outside the Northbank station entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Please click the link for details regarding the rail replacement bus location.
Located outside the main entrance.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.