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Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Last updated:Yesterday at 04:05
Train companies affected:National Rail

Birkenhead Hamilton Square (BKQ)

Birkenhead Hamilton Square station, Hamilton Street, Birkenhead, Merseyside, CH41 1AL

Station Lifts

The lifts are out of order at Hamilton Square station.

Station Alert

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: Merseyrail

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:30 - 00:20
  • Opening Hours Sunday: 07:36 - 00:20

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Location

Station concourse

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Office
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

No

Smartcard notes

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:30 - 00:20
  • Information Services Opening Times Sunday: 07:36 - 00:20

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:30 - 00:20
  • Staff Help Available Sunday: 07:36 - 00:20

Customer Help Points

Yes

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform.” Lifts can be used to access platforms.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

www.traintaxi.co.uk

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:30 - 00:20
  • Staff help available Sunday: 07:36 - 00:20
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

No

Baby Changing

Yes

Female toilets

Waiting Rooms

Yes

Seating Area

Yes

ATM

Yes

Located outside main entrance

Refreshment Facilities

Yes

Shops

Yes

Convenience store

Pay Phones

No

Public Wi-Fi

Yes

Find WiFi Hotspots around Hamilton Square station

Post Boxes

No

Post Office located nearby

Bicycle Storage

Spaces

0 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Location

Down on lower cross, bottom of the lifts

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information
Train Travel with Bicycles(external link, opens in a new tab)

Transport Links

Hamilton Square, Hamilton Street, Birkenhead CH41

    For onward travel information click here or contact the Traveline on 0871 200 2233

    The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

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