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Birkenhead Hamilton Square (BKQ)

Birkenhead Hamilton Square station, Hamilton Street, Birkenhead, Merseyside, CH41 1AL

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Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:30 - 00:20
  • Opening Hours Sunday: 07:36 - 00:20

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Location

Station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

No

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:30 - 00:20
  • Information Services Opening Times Sunday: 07:36 - 00:20

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:30 - 00:20
  • Staff Help Available Sunday: 07:36 - 00:20

Customer Help Points

Yes

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform.” Lifts can be used to access platforms.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:30 - 00:20
  • Staff help available Sunday: 07:36 - 00:20
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

No

Baby Changing

Yes

Female toilets

Waiting Rooms

Yes

Seating Area

Yes

ATM

Yes

Located outside main entrance

Refreshment Facilities

Yes

Shops

Yes

Convenience store

Pay Phones

No

Post Boxes

No

Post Office located nearby

Bicycle Storage

Spaces

0 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Location

Down on lower cross, bottom of the lifts

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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