Last updated:Today at 15:14
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Birmingham Snow Hill station, Colmore Row, Birmingham, West Midlands, B3 2BJ
The lifts are out of order between platform 3 and Livery Street at Birmingham Snow Hill station.
None
Yes
Yes
A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
Yes
None
Yes
No
No
This station is fully staffed. Your assistance will be provided by station staff.
Yes
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme**
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No
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office.
Yes
Yes
A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
Yes
None
Yes
Yes
Yes
Yes
Yes
Yes
Accessible taxis are not available
Yes
At station front on Colmore Row.
6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
This station is fully staffed. Your assistance will be provided by station staff.
Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
Yes
Yes
Yes
863 spaces
6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
Yes
At station front on Colmore Row.
Yes
Parking charges apply
Yes
Coffee kiosk Food outlet (Seating unavailable)
Yes
No
0 spaces
The nearest station with cycle storage is Birmingham Moor Street.
No
No
There are no cycle hire facilities at this station
In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.
BBs 0121 693 3333 TOA 0121 427 8888
Information to plan your onward journey is available in a printable format here
The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk