Bishops Stortford (BIS)
Bishops Stortford station, Station Road, Bishops Stortford, Essex, CM23 3BL
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 21:00
- Opening Hours,Saturday: 06:00 - 21:00
- Opening Hours,Sunday: 07:00 - 21:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Information Available
- Yes - from ticket office
Customer Information
- Arrival Screens
- Departure Screens
Staff Help Available
- Staff Help Available,Monday to Friday: 05:00 - 01:00
- Staff Help Available,Saturday: 05:00 - 01:00
- Staff Help Available,Sunday: 05:00 - 01:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office
Ticket barriers and gates
Available
Bishops Stortford station has Secure Station Acreditation
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
- Waiting rooms,Monday to Sunday: 06:00 - 21:30
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
Bishops Stortford Car Park 1
39 spaces
Bishops Stortford Car Park 2
0 spaces
Accessible car park equipment
Bishops Stortford Car Park 1
Bishops Stortford Car Park 2
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:00 - 01:00
- Staff help available,Saturday: 05:00 - 01:00
- Staff help available,Sunday: 05:00 - 01:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The toilets are located on Platform 1. The accessible (radar key) toilets are located on platform 1. Toilets are open during staffing hours only
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Sunday: 06:00 - 21:30
Seating Area
Available
Station Car Park
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
672 spaces
Accessible spaces
39 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £7.20
- Rate per day £10.30
- Rate on Saturday £7.45
- Rate on Sunday £6.80
- Rate per week £42.00
- Rate per month £175.00
- Rate per 3 months £500.00
- Rate per year £1760.00
Notes
£14.25 Weekend fare (from 1000 Friday - 0400 Monday)
£72.00 Flexi ticket
Premium Bay
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
60 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per year £2341.00
ATM
Available
Outside WH Smith
Refreshment Facilities
Available
Shops
Available
Newsagent
Public Telephones
No
Public Wi-Fi
Available
Post Boxes
Unavailable
Bicycle Storage
Spaces
236 spaces
Type of Storage
Compounds, Stands & Racks
Location
On station forecourt
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus stops outside station on new link road.
in front of station
Bishops Stortford is a PlusBus location click here to see the PlusBus map.
(http://www.plusbus.info/pdfs/PB 624.pdf)
