Bishops Stortford (BIS)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine Outside WH Smith
-
Toilets
Toilets The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only -
Pay phone
Pay phone Cards -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops Newsagent
Bishops Stortford
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- On station forecourt
- Storage spaces
- 236
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 477 with 7 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £11.00
- Off peak rate
- £9.00
- Saturday rate
- £6.50
- Sunday rate
- £6.50
- Weekly rate
- £44.00
- Monthly rate
- £187.00
- 3 Monthly rate
- £534.00
- Annual rate
- £1870.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 94 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £2050.00
- CCTV Coverage
- No
- Onward travel information
-
Bishops Stortford is a PlusBus location click here to see the PlusBus map.
- Taxi
-
in front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 19:00
Saturday 07:00 - 19:00
Sunday 09:00 - 18:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty fares
- Penalty fares apply for Greater Anglia
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
-
Bishops Stortford station has Secure Station Acreditation
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stops outside station on new link road.
Facilities
- ATM Machine
- Yes
-
Outside WH Smith
- Pay phones
- Yes
- Pay phones type
- Cards
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
- Newsagent
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Assistance is provided by station staff during the hours of train service operation. Booking is recommended
- Staff help available opening times
-
Monday - Friday 06:00 - 21:00
Saturday 06:00 - 21:00
Sunday 06:55 - 21:00
24 hour supervisor
- Ramp for train access
- Yes
- Step free access note
-
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office
- Wheelchairs available
- No
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