Bolton (BON)
Bolton station, Trinity Street, Bolton, Lancashire, BL2 1BE
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:00 - 21:00
- Opening Hours,Sunday: 08:15 - 19:30
Location
Concourse
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Available
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
- Yes - from information point
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Available
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Unavailable
CCTV at the Station
Yes
Tourist Information
Unavailable
East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains
For guided wayfinding around this station, please download the Goodmaps app from the app store, alternatively click here https://studio.prod.goodmaps.io/public-viewer?buildingId=8450f873-bcc6-409a-a8d5-478f63659aa8&apiRegion=UK
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Available
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
3
Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
Waiting rooms
Available
2 waiting rooms between platforms 1 & 3, one waiting room between platforms 4 & 5
Seating area
Available
Wheelchairs available
Available
Trolleys
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Available
Designated set down area to the side of the station on Newport Street, short stay parking is also available
Newport Street
Accessible spaces
Not Specified
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
Toilets on platforms 4, and 3 serving the whole station
Accessible Toilets
Available
3
Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
Baby Changing
Available
Baby change is available in all accessible toilets
Waiting Rooms
Available
2 waiting rooms between platforms 1 & 3, one waiting room between platforms 4 & 5
Seating Area
Available
Impaired mobility set down/pick up points available
Available
Designated set down area to the side of the station on Newport Street, short stay parking is also available
Newport Street
Car park CCTV
No
Refreshment Facilities
Available
Shops
Available
Newsagent/Coffee Shop on platform 3/1 and Coffee Shop on concourse
Public Telephones
No
Bicycle Storage
Spaces
109 spaces
04:00 - 00:00
Type of Storage
Stands, Racks & Lockers
Location
Platform 1,3,4 and 5
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
More Information
Transport Links
Newport Street stop at stand AA
What3words - admits.yoga.amber
Taxi rank outside of station
Information to plan your onward journey is available in a printable format here
GMPTE 0161 228 7811
