Bolton (BON)
Bolton station, Trinity Street, Bolton, Lancashire, BL2 1BE
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:00 - 21:00
- Opening Hours Sunday: 08:15 - 19:30
Location
Concourse
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
Yes
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Yes
CCTV at the Station
Yes
Tourist Information
No
East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Closed until further notice
yes and canopy
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. Street set down only available.
Accessible spaces
Not Specified
Staff Help
Staff help available
Yes
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
A key is available from the Station Supervisor and at the News Stand upon request.
Accessible Toilets
Yes
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
yes and canopy
Seating Area
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. Street set down only available.
Car park CCTV
No
Refreshment Facilities
Yes
Shops
Yes
Newsagent
Pay Phones
Yes
Bicycle Storage
Spaces
109 spaces
04:00 - 00:00
Type of Storage
Stands, Racks & Lockers
Location
Platform 1,3,4 and 5
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
More Information
Transport Links
Newport Street stop, at stand AA
Information to plan your onward journey is available in a printable format here
GMPTE 0161 228 7811
