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Bolton (BON)

Bolton station, Trinity Street, Bolton, Lancashire, BL2 1BE

The accessible toilets on platform 3 are out of order at Bolton station.

From Monday 4 March 2024, the lift to platforms 4 and 5 at Bolton station is being replaced. During this time, passengers travelling from Bolton towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent for step-free access. Passengers are advised to use the lift to platforms 1 and 3, to travel to Salford Crescent and use the step-free access there to head northbound.

Passengers who need step-free access are advised to allow extra time for their journeys and where possible, book assisted travel in advance with their train operator.

Extra staff will be at the station to help passengers safely use the stairs.

For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560.

For more information, please visit: https://www.networkrailmediacentre.co.uk/news/advance-notice-to-passengers-about-bolton-station-lift-work

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:00 - 21:00
  • Opening Hours Sunday: 08:15 - 19:30
Location

 Concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

Yes

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

Trolleys

Yes

CCTV at the Station

Yes

Tourist Information

No

East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Closed until further notice

yes and canopy

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. Street set down only available.

Accessible spaces

Not Specified

Staff Help

Staff help available

Yes

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

A key is available from the Station Supervisor and at the News Stand upon request.

Accessible Toilets

Yes

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

yes and canopy

Seating Area

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. Street set down only available.

Car park CCTV

No

Refreshment Facilities

Yes

Shops

Yes

Newsagent

Pay Phones

Yes

Bicycle Storage

Spaces

109 spaces

04:00 - 00:00

Type of Storage

Stands, Racks & Lockers

Location

Platform 1,3,4 and 5

Sheltered

Yes

CCTV

Yes

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