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Bristol Temple Meads (BRI)

Bristol Temple Meads station, Station Approach, off Bath Road, Bristol, Bristol,, BS1 6QF

From 06:00 on Monday 7 July until 22:00 on Wednesday 9 July, the customer lift on platform 3 will be unavailable due to maintenance.

For step free access to and from platform 3, customers may use the goods lift with a member of staff. On arrival, please make yourself known to a staff member and ask to use this lift if required. Please be aware this may mean step free access to and from platform 3 may take a little longer than normal during this period.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:15 - 21:30
  • Opening Hours,Saturday: 06:15 - 21:30
  • Opening Hours,Sunday: 07:00 - 21:30

Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:30 - 18:00

Location

Situated by the ticket office.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

Unavailable

Please request staff assistance.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from information point
  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Live service information
  • Arrival Screens
  • Departure Screens

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:30 - 01:30
  • Staff Help Available,Saturday: 05:30 - 01:30
  • Staff Help Available,Sunday: 08:00 - 01:30

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

Customer Help Points

No

Customer Services Notes

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Left Luggage

Unavailable

Lost Property

Available

In the subway

Trolleys

Available

CCTV at the Station

Yes

Live service information

Announcements are made both visually and audibly

Induction loop availability

There are no apparent induction loops

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Lifts to all platforms and facilities. Ticket office is also step free.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

Unavailable

Please request staff assistance.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Radar Key available from station staff.

Waiting rooms

Available

Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Seating area

Available

Induction loop pay phones

Available

Public telephones are accessible

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available

Impaired mobility set down/pick-up point available

Available

Passenger assist meeting point is within the station reception in the booking hall.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

Ramp deployment from rear of vehicle

Ramps can be deployed from the rear and side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:30 - 01:30
  • Staff help available,Saturday: 05:30 - 01:30
  • Staff help available,Sunday: 08:00 - 01:30

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

Customer Help Points

No

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Available

Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. 

Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. 

Additional Ladies Toilets are located on Platform 10/12.

Accessible Toilets

Available

Radar Key available from station staff.

Baby Changing

Available

Waiting Rooms

Available

Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Seating Area

Available

Sheltered waiting area

There is sheltered waiting

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

374 spaces

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station

Impaired mobility set down/pick up points available

Available

Passenger assist meeting point is within the station reception in the booking hall.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £14.30
  • Rate per week £100.10
  • Rate per month £268.00
  • Rate per 3 months £504.00
  • Rate per year £1463.00

ATM

Available

The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.

Refreshment Facilities

Available

Shops

Available

Public Telephones

Yes

Accessible Public Telephones

Available

Public telephones are accessible

Public Wi-Fi

Available

Free Network Rail Wi-fi - #FreeStationWiFi

Post Boxes

Available

The Post Box is located by the main gateline

Bicycle Storage

Spaces

450 spaces

Please note cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

Cycle parking is available on Station Approach and within the long stay carpark. The long stay carpark holds up to 264 car park spaces and there is 116 cycle spaces on station approach outside Queen Anne Gate.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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