Last updated:Today at 16:15
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Bricket Wood (BWO)
Bricket Wood station, Station Road, Bricket Wood, Hertfordshire, AL2 3LN
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
No
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
Customer Help Points
Yes
On Platform
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Luggage Storage
No
Lost Property
No
CCTV at the Station
No
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
No
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
Customer Help Points and Meeting Point
Yes
On Platform
Helpline
- Helpline Monday to Sunday: Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
N/A
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
Platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Towards Watford - opposite Rail Replacement bus stop on Station Road.
Towards St Albans - Rail Replacement bus stop on Station Road by the entrance to the station car park.
Information to plan your onward journey is available in a printable format here
Change at Watford Junction for trains to Gatwick and a coach service to Heathrow
