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Last updated:Today at 08:50
Train companies affected:Thameslink, East Midlands Railway

Bromsgrove (BMV)

Bromsgrove station, New Road, Bromsgrove, Worcestershire, B60 2LX

Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 19:15
  • Opening Hours Saturday: 06:30 - 19:15
  • Opening Hours Sunday: No

Opening hours are subject to staff availability

Location

Ticket Vending Machines are located in the station entrance.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 19:15
  • Information Services Opening Times Saturday: 06:30 - 19:15
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 19:15
  • Staff Help Available Saturday: 06:30 - 19:15

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points

Yes

Customer Services Notes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

*Bromsgrove is accredited by the Secure Station Scheme*

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

The accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. Toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

Waiting rooms

No

Seating area

Yes

Accessible public telephones

Yes

None

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are not available

Impaired mobility set down/pick-up point

Yes

Accessible spaces

17 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.

4 charging bays are available for electric vehicles.

Accessible car park equipment

Yes

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 19:15
  • Staff help available Saturday: 06:30 - 19:15

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

The toilets and accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. The toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

Accessible Toilets

No

The accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. Toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

350 spaces

Accessible spaces

17 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.

4 charging bays are available for electric vehicles.

Accessible car park equipment

Yes

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £3.00
  • Rate on Saturday £1.50
  • Rate on Sunday £1.50
  • Rate per week £11.00
  • Rate per month £40.00
  • Rate per year £360.00

Refreshment Facilities

Yes

Pay Phones

No

Accessible Public Telephones

Yes

None

Bicycle Storage

Spaces

8 spaces

18 spaces are covered and 11 uncovered

Type of Storage

Stands

Location

Outside the ticket office

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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