Last updated:Today at 05:33
Train companies affected:South Western Railway
Bromsgrove (BMV)
Bromsgrove station, New Road, Bromsgrove, Worcestershire, B60 2LX
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 19:15
- Opening Hours Saturday: 06:30 - 19:15
- Opening Hours Sunday: No
Opening hours are subject to staff availability
Location
Ticket Vending Machines are located in the station entrance.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:00 - 19:15
- Information Services Opening Times Saturday: 06:30 - 19:15
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:00 - 19:15
- Staff Help Available Saturday: 06:30 - 19:15
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
*Bromsgrove is accredited by the Secure Station Scheme*
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
The accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. Toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.
Waiting rooms
No
Seating area
Yes
Accessible public telephones
Yes
None
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are not available
Impaired mobility set down/pick-up point
Yes
Accessible spaces
17 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.
4 charging bays are available for electric vehicles.
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:00 - 19:15
- Staff help available Saturday: 06:30 - 19:15
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
The toilets and accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. The toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.
Accessible Toilets
No
The accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. Toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
Excel Parking Services Ltd
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
350 spaces
Accessible spaces
17 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.
4 charging bays are available for electric vehicles.
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £3.00
- Rate on Saturday £1.50
- Rate on Sunday £1.50
- Rate per week £11.00
- Rate per month £40.00
- Rate per year £360.00
Refreshment Facilities
Yes
Pay Phones
No
Accessible Public Telephones
Yes
None
Bicycle Storage
Spaces
8 spaces
18 spaces are covered and 11 uncovered
Type of Storage
Stands
Location
Outside the ticket office
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles will collect from the bus stops outside the station building. Please check your destination before boarding.
Information to plan your onward journey is available in a printable format here
