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Last updated:Today at 00:46
Train companies affected:South Western Railway

Buxton (BUX)

Buxton station, Station Road, Buxton, Derbyshire, SK17 6AQ

From 7 March 2021, this station will transfer the phone payment parking service from APCOA to RingGo. Find out more at www.northernrailway.co.uk/travel/car-parking

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:50 - 20:00
  • Opening Hours Sunday: 08:15 - 22:30
Location

On platform 2 to the left when exiting the booking hall

Accepts cards only

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 06:35 - 21:45
  • Information Services Opening Times Sunday: 09:00 - 17:00
  • Information Services Opening Times Monday to Sunday: No

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

Yes

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Tourist Information

No

Local tourist information office can be contacted on 01298 25106

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station, This station has step-free access to all platforms

  • Scooter Friendly Station

  • This station only has tactile paving on platform 2

  • This station only has tactile paving on platform 3

- Level access from Ticket Office or side gate from car park onto both platforms.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Waiting room available during booking office hours, and canopy at all times

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.

Staff Help

Staff help available

Yes

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Available from the first train until 2000

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Waiting room available during booking office hours, and canopy at all times

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

53 spaces

Accessible car park equipment

Yes

Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £4.00
  • Rate per week £20.00

Refreshment Facilities

No

Pay Phones

Yes

Bicycle Storage

Spaces

24 spaces

Type of Storage

Stands

Location

Platform 2

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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