Last updated:Yesterday at 22:17
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 11:54
Train companies affected:South Western Railway
Caergwrle (CGW)
Caergwrle station, Hawarden Road, Caergwrle, Flintshire, LL12 9DU
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
To get a TFW Smartcard, visit our website: www.tfw.wales
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: No
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
No
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B3.
Separate access to both platforms. Entrance to Platform 1 (to Bidston) is step-free but there is a steep ramp to Platform 2 (to Wrexham). Access between the platforms is via a steep hill, narrow pavement and steep ramp.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Location
4 Sheffield stands providing for 8 bicycle parking spaces are located on the Northbound (Bidston direction) platform
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is a local bus stop near the station.
Buses located outside the station
